Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool LSN1000JQ0 basket not agitating

The basket is not agitating like it used to. Only the center agitator is moving properly. It spins fine.

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  • toddavw Feb 01, 2009

    Appears the gear box is stripped or something, won't agitate, if I open the lid and apply horizontal pressure to the top of the agitator (by pulling it 'lightly' toward me) then the gears 'appear' to lign up and mesh together and the agitator moves as it should, as soon as I remove the applied pressure, the agitator stops moving again.

  • karenabdala Feb 01, 2009

    the agitar will not spin . do you think change money is caught underneath. how can i remove it to check.

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  • 25 Answers

Check the dogs under the top of the agitator.

Posted on Feb 18, 2009

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The agitator in the middle of the basket is freewheeling the "dogs" don't catch it. The basket agitates and spins, but the thing in the middle will only do its job when I push it down. Help?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Nov 17, 2010 | Kenmore Washing Machines

1 Answer

At the end of the spin cycle, my Kenmore Washing Machine makes a grinding noise like an out of balance brake drum. What could be the problem


If your washer model number starts with 110. it's a whirlpool washer. Whirlpool use a spin tube with two notches in it. There is a block assembly that holds the inner basket down on to the spin tube. This can be accessed by removing the top of the agitator and take out the 7/16 screw. Lift the agitator to expose the top of the spin tube. The tube is stripped on top where the basket sits. When the washer stops spinning, the inner basket keeps moving. That is the noise you hear. Replace the spin tube and possibly the block.

Oct 03, 2009 | Washing Machines

1 Answer

Kenmore 92587400... The dual action or top portion is not spinning


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.92587400

I assume that you mean that the top agitator is not.

See the section of the Sears site for Agitator, Basket and Tub.

You'll see an item #5 "Clutch, Agitator". These are basically used to allow the top agitator to move only one way. If they are worn (which happens since they are plastic parts) the top agitator may not move either way.

There is also a part #6 "Agitator Auger" that screws into the main agitator shaft from the transmission. If this is loose, the top agitator may not move either.

Both of these are easy to check and repair.


Sep 28, 2009 | Kenmore Washing Machines

1 Answer

Basket won't move-noise


do you notice if it agitates?
if it doesnt agitate it is just a simple coupling
if it is making a humm noise its the motor
if a LOUD rumble ONLY on spin cycle, its the basket drive assembly and the clutch.

May 29, 2009 | Whirlpool LSQ9610L Top Load Washer

2 Answers

Washer doesn't agitate


I would like to raplace the damaged part if possible

Dec 20, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

2 Answers

Whirlpool washer won't spin


most likely just clutch ck for oil or water on it if oil most likely top seal gearcase is leaking ..remove agitator cap remove bolt in middle of agitator ..remove console screws remove clips under console holding cabinet on remove cabinet ..lean washer back remove pump then motor remove the 3 bolts holding gearcase in remove gearcase clutch is silver disk on top of gearcase with band inside ..band is actual clutch may try cleaning it but not hopeful about it being a permanet fix

Nov 12, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Loud noise at end of spin cycle


The most common cause of the symptom you are describing is a bad drive block which has probably ruined your basket drive as well. Let me give a quick explination. The weight of the basket you put your clothes in is supported entirely in the center of the washer underneath your agitator. It rests on an aluminum block called your drive block. So that the basket will move back and forth while the washer agitates, there are two tabs on the drive block that lock your basket drive underneath in place. Once the drive block wears out or round down these tabs, the basket will raise slightly and "skip" across the top when the spin cyle is stopped. To verify this, you can check one of two things. First (and easiest) is put a heavy, large load in the washer, get it wet then spin it out. Once the washer reaches the maximum spin speed, open the lid. The washer should snap to a halt when functioning properly. What I belive you'll find is that even with the lid open, the basket will continue to spin. The other method to verify this is take the top of the agitator off. Next remove the bolt in the middle of the agitator and lift the agitator off. In the middle, you should find a large flat metal colored nut.In the middle of that nut, you should see two tabs across from one another. There should be two straight pieces of metal coming up from the bottom which have nice, straight sharp corners. Again, if I am correct, you will find they have been rounded off and there may even be shavings of metal visable.
To replace a basket drive and drive block, you will need to purchase the parts and also a specialty tool from removal and instalation. These will probably run you around 125-175. If you are interested in giving it a go, reply back to me and I will get you some step-by-stpe instructions typed up.

Jun 26, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Trans will not disengage


either you have something stuck betwwen the two tubs(ie. a sock. ) preventing the tub from free spinning.or there is a clutch mounted on top of the transmission not engaging, as far the agitator not spinning correctly sounds liek the agitaor dawgs are stripped preventing proper agitaing(bottom of agitator works fine but upper portion free spins both ways without resistance?? correct??

Mar 18, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Addl Info: Our Whirlpool Ultimate Care II washing maching agitates fine, but will not spin.


The spin tub mounting block is probably stripped on the basket drive. Remove agitator. Now put machine into spin do you see shaft spinning but the tub isnt moving???

Dec 06, 2007 | Whirlpool Ultimate Care II LSQ9549L Top...

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