Question about GE JVM1440 Microwave Oven

1 Answer

GE JVM1440 just stopped working.

Fan works, lights work, timer works but no matter how I try to run the microwave it doesn't make a sound and the tray does not spin.

Can they be fixed or is it a replacement?

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  • 7stingray7 Feb 02, 2009

    Mine just started the exact same thing. Let it sit for about 20 mins and clock comes on again, but then goes black when trying to cook something.

  • rflores72 Feb 16, 2009

    I have a JVM1441 with the same problem screen went blank and appliance does not work what can I do.,

  • brooks_doug Feb 28, 2009

    Excellent. The video was helpful (but I'd suggest using lighter colored machines and a light to help people see better) and I followed your directions.
    I'd add that before pullin gout the control panel people should look on the sides and around to see if anything else needs to be unscrewed (I found one on top that held a grill , I think into the control panel top, and one on the bottom right that in the end didn't need to be pulled.... better safe)
    It looks like you know your business. the primary interlock was moved when the door closed but did not engage the bottom piece to make electrical contact. To verify this was the problem I plugged the machine back in, verified the door was closed, pushed the 30 second on button, and used a plastic (non conductive) rod to manually push the bottom piece to make contact. The machine came to life, I'm ordering the part now. T H A N K Y O U !!!


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  • 8,865 Answers

This is almost always the primary interlock (bottom door switch) or its mount is loose or cracked.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

It's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

GE JVM1440 just stopped working. - 35f4a2a.jpg

Posted on Feb 03, 2009

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