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PS3: i can obtain ip adress but fail to connect to internet.

I have two cable modems. one connects to my laptop and the other my ps3. I can otain the ip adress but fail to connect to the internet. when i go to the browser. its a comcast screen that says your operating system is not suppored by comcasts installation wizard. Please call 1800 comcast to set up your account. Some one please help me i want to get on the internet on my ps3 and i would appriciete it very muttch

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  • Pumakid189 Feb 04, 2009

    my internets connected to my laptop. my computers like broken right now. but i will try turning off the first modem like you said. and i have two because i had problems with the internet that comcast had to fix earlier. Thanks and ill message u if it works.

  • Dale Van Camp
    Dale Van Camp May 11, 2010

    Why do you have two cable modems? I would think running off one would be best.

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I would suggest that first you stop using the first modem. Then plug your computer into the modem and install using the comcast cd that came with your welcome package. If that doesn't work please tell me.

Posted on Feb 04, 2009

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When i try to do the internet connection it says succeded for the ip adress but it says failed for the internet connection. i have a cable modem


Assuming that you are plugging the PS3's network cable directly into the cable modem itself (not using a router or switch).

Try using this procedure:

1) Power off the PS3 and turn it off from the back (so all the lights are OFF).

2) Unplug the power from your cable modem for 20 seconds then plug it back in and WAIT for ALL lights to start flashing like normal.

3) THEN restart the PS3 and retry the internet connection procedures.

That should resolve the issue.


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Oct 09, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Internet connection failed but IP address obtained.


Sounds like a problem with the firmware in your router. Connect
your laptop directly to one of the four ports with a cat 5 cable. Turn of your wireless adapter and connect through the cable.
Once your web browser is open, go to the URL http://192.168.1.1/. This will take you to a pop up box which asks you to enter a user name and password. The default user name is admin and the default password is admin or password. From there You will be all the settings you can control. You are looking for the one to go on line and download the current firmware update. This will most likely solve your problem. If your router was working fine before do not tamper with any of the other options. If this does not clear up your problem you will probably need a new router. You can also try Pushing the tiny reset button on the back and running the setup disk that came with your router. If this fails you definitely need a new router.
I hope this helps you. If you need more help feel free to contact me.
George

Jul 25, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 (80GB) Obtain IP Address : Failed, Help?


Try swapping the ends of the ethernet cable between your PS3 and the router. Otherwise, try a different ethernet cable. Also check that there are lights on by your ethernet port on the PS3 and the router.

Mar 31, 2009 | Ubi Soft Entertainment Tom Clancy's...

1 Answer

Internet connection failed but IP address obtained.


sounds to me like you have the security turned on . Just type in your security key on PS3 and it should connect. Best of luck!

Jan 11, 2009 | Video Game Consoles & Games

1 Answer

DNS error when connecting PS3 to internet


you could try getting a wifi adapter and creating an access point, you can connect that way if your ps3 has wifi I have a laptop with windows XP Pro and have been trying that my desktop PC with Vista Home can see it.
MY Components:
-Desktop PC with Vista Home (Main PC, connected to Internet with Ethernet to a Linksys Wireless Router B and G).
-Get internet thru cable TV (broadband),from this cable modem plugs to router and from router to PC Vista(desktop)
-Linksys Wireless G/B Router
-G-Card for my Laptop Windows XP Pro and
-Playstation 3 capable of sharing info and use printer

At the moment all of them have internet w different IP's (000.000.0.001, 000.000.0.002,etc.). What I want to achieve is that I can use the Printer that is connected via USB to my PC Vista (desktop) and share files. Right now the only thing been able to do is that my PC Vista see my Laptop but Can't find my PC on my laptop. Anybody, Help?
-When I turn On my media sharing in my PS3, my internet on Laptop loses it while PS3 search and find,then, because laptop lost wireless,the PS3 looses the laptop and I get wireless back. I knowis a stupid setting but tired of workin back n forth. Thanks

Jan 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

IP Adress Can't be Read By PS3


Well, I'm not completely sure how to help exactly. This problem sometimes prompts as "DNS" error followed by an error code. If it displays a DNS error, then your problem is that the PS3 cannot find the modem (and router if you have it connected that way).
DNS errors on the PS3 simply means that it cannot find (see) the modem/router.
One way of correcting this would be to reset your modem (and router if you have it connected that way)by unplugging it (from wall and power port). Keep it unplugged for 1 minute or so. Power down your PS3 at the same time.
Plug in your modem (and router if you have it connected that way) and allow for it to reset.
Now power on your PS3 and go to the network settings and establish a new wired connection. Follow the prompts and test the connection afterwards.
Mind you, this is a general means to solving the problem. Try this first to see if you are successful.
I do hope that this helps you.

Dec 30, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Internet connection failed but IP address obtained.


Hello,

Check to make sure that your router has gotten an IP Address from your ISP. Because you PS3 is telling you that it has an IP from your router. This means that the Router to PS3 connection has layer 3 connectivity, but what about from your router to your ISP? check that in the router by logging into the router's web page and going to the status page it should have your information from your ISP if it does not make sure that the main page is set to the proper settings either get IP automatically (Cable Modem) or Get PPPOE (DSL) connection (Make sure that your password information is correct to).

Now after checking these items make sure that you set the router up as the DNS for your network buy setting this on the status page then in your PS3 (set the DNS setting to point to your router, and set your router up as a caching DNS server).
Then power cycle the router after saving everything, and power cycle your PS3 after setting everything. This should clear up your problem.

Thank you,

Shuttle83

Oct 24, 2008 | Linksys Wireless-G Broadband Router

1 Answer

Ps3


wired conection , connection test fails obtain ip adress connect but connection internet failed.

Oct 07, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 to internet


Difficult to explain but i'll try:

You got 2 options.

1. Buy a router and connect the modem to the router wan port and find a manual how to set it up. Then through your router you can connect (a lot of) pc's, laptops or ps3.

2. Buy an extra network card and a crosslink network cable cat5e. Use software like gatekeeper to connect both to internet.

maybe the second option is the best because sometimes isp providers register you mac adress(unique adress of your network device). It's not the fastest solution.

The first is the most professional but require some knowledge of routers, ppoa, pptp, fixed ip, Wan ip, and lan ip.

I did the second option a lot with speedtouch modems and draytek routers.

Good luck, let me know if you need more assistence.

Dec 29, 2007 | Computers & Internet

1 Answer

Connecting to the Internet


Turn off the PS3, unplug the power to the cable modem, let them sit 5 mins. Plug in the power to the cable modem ONLY, wait for all lights to be on steady except for the activity light Then turn on the PS3 and check the network IP addy.

Sep 14, 2007 | Sony Playstation 3 (PS3) Console

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