Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Hard Drive Dropped

I have accidently dropped my 250GB Seagate external harddrive from approx. 5 inches. My PC do not pick up any data storage devices when I plug it into the USB port of my PC. I have opened the casing to make sure that the 'USB Convertor PCB' was stil connected properly, which it was. Please help my on this matter, it would be much appreciatted My Freeagent was working fine until my son walked past and triped on the lead and the freeagent fell on the floor about a foot since them my computer doesnt ascknowledge the freeagent being plugged in to the computer please help we have loads of old photo's and can't access them your help will be greatly appreciated


Daniel

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  • braddick6 Jan 31, 2009

    This does not work does anyone else have any ideas?



    Daniel


  • Anonymous Feb 11, 2009

    I have the exact same problem. My external HD was accidentaly dropped about 2 feet to the ground. I show power on the device, but my computer cannot detect it.

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Turn off your computer and then plug in the FreeAgent external drive. Then try turning your computer on, it should read.  If it doesn't I would go to the Seagate website for troubleshooting.

Posted on Jan 31, 2009

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Inside the LaCie D2 250GB (300770) external harddrive's case, is a 250GB IDE (PATA) harddrive that is 3.5 inches across in width.

A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

http://www.xbitlabs.com/misc/picture/?src=/images/storage/wd-passport-250gb/p3.jpg&1=1

Scroll down to the second photo, and left-click on it. The case of the external harddrive is shown open.
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The second photo down on this page, shows you the small interface circuit board, that the harddrive plugs into, with the aluminum tape removed.

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(Another design has wires coming from the small circuit board, to an interface the harddrive plugs into )

It is this small circuit board that goes bad in a LaCie. QUITE common.

Solution?

Simple.
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2) Remove the 3.5 IDE harddrive from the LaCie's case.
3) Install the harddrive out of the LaCie into the external 3.5 IDE enclosure.

An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

For additional questions please post in a Comment.
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It is a SATA type of harddrive.
It is 3.5 inches across in Width. (3 and a half inches)
1 TB in size.

Looks similar to this example,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=5589521&CatId=2459

On the back end of the Harddrive is where it's power cable, and data cable are attached.

Inside the case of the Hitachi also is a small circuit board. (PCB or Printed Circuit Board)
The SATA harddrive is connected to this small circuit board.

The small circuit board, or Interface PCB , is attached directly to the Harddrive.
Or cables (Wires) are used to connect it to the Harddrive.
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It is this small circuit board that usually goes bad.
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One, buy an 3.5 SATA external enclosure, and use the Harddrive as an external harddrive again.

Two, install it as a Slave drive in a desktop computer, and retrieve all your information. Burn to disk/s, or flashdrive/s.

When using a SATA harddrive as a Slave drive, there are NO jumper pins to mess with.
DO NOT change any jumpers on the back of a SATA harddrive.
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There are no guides to open a Hitachi XL 1000's case, to my knowledge.
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However opening the external enclosure (Case) isn't that tough. It falls under the same as this model,

http://www.youtube.com/watch?v=hQ_vjyvK28A

Here we see at 3:00 through 5:00, that the Harddrive is attached directly to the Interface PCB.
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