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Slimtype Combo LSC-24082K issue

I have been given many solutions but nothing has worked. I am re-posting per your suggestion Ekse. Please help!

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  • rhdestiny Jan 31, 2009

    Sounds good. Just email me when you are ready.

    THANK YOU!


  • rhdestiny Feb 04, 2009

    He offered to help but when we actually got together to solve it, I realized that he had not even read my entire problem. I had taken the time to explain the entire situation but he didn't read it. Because of that, we spent the entire time going over what I had already tried (and had not worked). It was frustrating.

  • Ekse May 11, 2010

    Hi,

    I'll be able to help you over remote support in about a hour. I just got another customer and have to help him first.


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  • PC Laptops Master
  • 13,433 Answers

Ok, I'm finaly done. If you open www.fastsupport.com
enter any name, and the session key for our session is
315 929 620 I'll be waiting, it will work for around a hour before it expires.

You can also click on this link below
http://www.fastsupport.com/315929620



Posted on Jan 31, 2009

  • 1 more comment 
  • Ekse Feb 01, 2009

    seems like I lost you... the above link should work in reconnecting... went to the toilet and came back seems you had frozen.

    I'm still here.


  • Ekse Feb 04, 2009

    its too bad you disappeared. the drive seems faulty.

  • Ekse Feb 04, 2009

    We spend most of that 10 minutes looking and testing, and it was clear the drive is unable to read CD's but works with dVDS thats a clearly faulty drive, I have those over here. noting helps on that, maybe the replacement of the lens or internal electronics. oh I've done it all on them. use your warranty or buy a replacement drive for it.

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Firmware Here http://support.gateway.com/support/drivers/getFile.asp?id=19715&dscr=Firmware%20Flash%20Update%20PGS3%20for%20Lite-On%2048x%2024x%2048x%20Recordable/Rewritable%20CD-RW%20Drive&uid=222228034&site=emachines


After you have downloaded the firmware update above,the Firmware flash utility,and the FlashFix and saved them all to the desk top.Run the firmware flash utility in step 1.(and follow the directions) (after you run it and make your back up,move on to step 2), Run flashfix in step 2 (and follow the directions)After you have completed steps 1 and 2 move onto the flash,(just click on the update firware file on you desktop and run it.(follow the directions n the screen)

Note: Firmware flash utility =LtnFw (use it for the backUp)

Step 1: Make a backup copy of your current firmware. You can do so using LtnFW. you should make this backup incase you decide that you want to undo the firmware flash, you will need a backed up firmware.

Note: FlashFix=flash fix

Step 2:The firmware flasher is checking your drive and seeingthat you have an OEM model and is thus refusing to flash it. FlashFix will patch the firmware flasher so that it will agree to flash your drive.
Note: Flash=The firmware file you downloaded

Step 3: After using FlashFix, run the flasher, make sure that you select the correct drive from the drop-down list, and flash


I hope this better explains the steps

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Problem.


Hi Ekse,

Thanks for bringing this to my attention. Could you please email me at alex@fixya.com so that we can further discuss it.

Thanks
Alex

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