a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Computer does not boot up The problem maybe the RAM, it could be faulty or just needs reseating to make proper electrical contact. Reseat the RAM and then boot up your laptop. If it still does not boot up then remove the RAM module/s and take them to your friendly computer repair shop and get them to test the RAM for you. Just like you sometimes need a mechanic to repair your car, sometimes you do need a technician to diagnose and identify the fault or faults on your computer. Not only does a good service technican have the experience to deal with this type of problem, they also have the equipment that allows them to look at things the average computer user can't see, and he has a collection of replacement parts that can be used to quickly test individual components on your computer.
It is a pretty common fault when drive can not read one type - cds or dvds. That means you have to replace the drive. Price of the drive is not that high so that makes no sense to try to fix it. Cheapest I guess would be eBay (from what I see right now 20 dollars including delivery) but also there are plenty of on-line stores. Just use your favorite search engine to find the drive or simply go to the closest computer repair place and tell them that you want the drive replaced.
I found this problem to more users of this model ..the only thing I can advice you is to try to change with another comp model ....some have a lot of theories ..about it ...and long fixes..but It seems that the problems came with some vista updates ...so ..either get on xp sp3...cause its reliable ..or change it ..cause it will never work proper..
After you have downloaded the firmware update above,the Firmware flash utility,and the FlashFix and saved them all to the desk top.Run the firmware flash utility in step 1.(and follow the directions) (after you run it and make your back up,move on to step 2), Run flashfix in step 2 (and follow the directions)After you have completed steps 1 and 2 move onto the flash,(just click on the update firware file on you desktop and run it.(follow the directions n the screen)
Note: Firmware flash utility =LtnFw (use it for the backUp)
Step 1: Make a backup copy of your current firmware. You can do so using LtnFW. you should make this backup incase you decide that you want to undo the firmware flash, you will need a backed up firmware.
Note: FlashFix=flash fix Step 2:The firmware flasher is checking your drive and seeingthat you have an OEM model and is thus refusing to flash it. FlashFix will patch the firmware flasher so that it will agree to flash your drive. Note: Flash=The firmware file you downloaded
Step 3: After using FlashFix, run the flasher, make sure that you select the correct drive from the drop-down list, and flash