Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

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Have aair plus extre,e g router. 2nd computer is 30 feet away with nothing but, open air between, a few stairs and a minor corner. Signal is poor. How can this be improved

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Please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

Posted on Mar 14, 2009

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Check the wireless channel on the router.
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We've been using the MN-500 router for over 5 years without issue. Recently, the signal strength seems to have diminished. Router is in the basement. We used to be able to access from our first and second...


This is a common problem. There are two ways on how to fix this. First, update the firmware of your router. You can download the firmware from Microsoft download site.

Before you install the router's firmware, you must do a hard reset. Press the reset button at the back of the router for 30 seconds then unplug the power for another 30 seconds before you plug it back in.

Access the router's admin page through http://192.168.1.1 and look for firmware update settings.
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ya thata right even if u move ur laptop upto 50 feet that will show the speed is good>and try this one try to change or upgrade the driver for ur pcmci card>and change the channel on teh w/l router try using 1>or 11>and rate me solved if its help full

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