I have a problem I haven't seen anywhere on the net. This usb drive shows up in windows explorer. The folders also show up, but explorer says that there are no (0) files in the folders. I used this drive as a complete backup to my computer, and for extra storage, and the data is irreplaceable. The blue light on the front of the drive is lit, and the disk is spinning.
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Re: WD my book 500Gb probs
Have you tried goggling for data recovery software. There are a lot of free ones if you had that to your search. But, I've used several paid for ones that worked. I'd try to trail versions to download and first see if can read the drive. If it can't the next thing I would do, is to dismantle the case around the hard drive, and take out the physical hard drive and switch the back pins to Slave, and add it to your computer. (make sure you have your main drive as Master) Then as a slave drive you have a lot more options to recover data.
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To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.
If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA
It's a MioNet issue -- if you create a new MioNet account and reset the WD Anywhere Access/MioNet settings on the My Book World (accessible from the drive's interface on its http://ip or http://name address), you'll be able to access the drive again.
So here're your steps:
1. Reset the My Book World's MioNet settings (there's a reset button within the interface) 2. Uninstall MioNet (restart when it tells you to) 3. Re-install MioNet from the CD that came with your drive (restart again when it tells you to)
During this process it should find your My Book World and ask you to give it a name. Once you have completed the process, you should see the My Book World once again in your MioNet interface and be able to see the folders that are only visible when MioNet is running.
If you have any questions or want to speak with a MioNet Tech (I am one of them, my name is Laura), call our WD number at 1-800-275-4932 and tell them you have "Account Bug"
Did you try showing "hidden folders and files"? In the Explorer, select the Tools menu, and pick Folder Options. Select the View tab and in the list enable "show hidden files and folders". You can also try showing system files (so choose not to hide them).
That should show you all files and folders on the disk.
Do make sure you are logged in as a user with admin rights.
Have you tried showing hidden and system files? In the Windows Explorer, go to the Tools menu and select Options or Folder Options. In the View tab, scroll in the list and make sure show hidden files is selected. You can also unselect the 'hide system files' option.
For me, the problem has now been resolved. What I was really worried about was the 18 Gb of data that I thought I had lost. I was however able to find the containing folder by going into the "Tools" menu in the Explorer window. After selecting "Folder Options" I chose the "View" tab and marked "Show hidden files and folders" and unmarked "Hide protected operating system files (recommended)". Nothing happened at first but when I came back to my drive later I found a hidden folder with all the data I lost that had some funny extension to it. Can't remember what it was but someone I spoke to thought it could be the result of an incomplete file transfer being interrupted. So it seems my problem wasn't more severe than this. However, everytime I try to use Safely Remove Hardware to disconnect my WD 500Gb it says I can't and that I should try later. So there's my new problem: how to disconnect the drive without interrupting a (non-visible) data transfer...
Drive management show only safely remove usb drive. When u use mionet software it map the share to a drive letter. If u create folder or files on that drive u dont have permission to chance those files or folders on \\mybookworld. Solution, dont use mionet software.