Question about Computers & Internet
Hi there all,
My laptop is a Toshiba Equium P200-178. It was updated by vista (32 bit) the other day, since when it's been failing.
It's all fine until i log on, where then it shows a blank screen, and nothing can be clicked on. At first i thought this was a graphics driver problem, so i brought up DOS and re-installed the correct driver for the card. It installed no problem, but when i reset it the same problem has happened. I then had an idea of opening a programme through the task manager because it was only when i was logged on that i had a problem. I can press Ctrl+Alt+Del and open task manager. then i choose new task etc. and EVERY programme opens with out a problem. I can play videos on youtube, itunes etc no problems at all, which makes me think its not a driver problem, but a start up problem when i log on. Any ideas would be highly appreciated from all.
Try to boot Vista into Safe Mode. Tap the F8 Key right after you turn on the computer until you get the Advanced Boot Up Menu
and use the keyboard arrow keys to select Safe Mode. The next screen may ask you to select your operating systm. Select Vista, not the Recovery Console.
Does your task bar and icons appear in safe mode? If so, it might be one of your start up programs that is failing and causing explorer.exe to fail during normal boot-up into Windows and not allowing your taskbar and icons to appear. Click Start and type in msconfig and hit enter then click the Start Up tab and look at all the programs that start up when Vista is starting up. Do Not uncheck anything in the list that you do not recognize as you may uncheck drivers or Vista starting programs that you computer needs to start up Vista properly. Google anything you don't recognize and uncheck any Start Up programs you do not need to start when Vista boots up, like Quicktime player or Adobe Reader for example. (This would also help your boot up time into Vista)
Sounds like explorer.exe crashed. Try opening up the Task Manager again, and Click File > New Task and type in explorer.exe. See if the task bar and your desktop icons appear.
If they appear for a brief moment then disappear again, the Windows explorer.exe is corrupted. Explorer.exe will try to start and then fail again. You may need to use System Restore to bring your computer back to a date and time when the computer was working properly, before the Vista update.
Posted on Jan 31, 2009
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Posted on Jan 02, 2017
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