Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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BizHub C252 - error Code C-2555 (Malfunction Detected)

My daughter was playing with buttons while something was printing. A page became stuck (which I have since pulled out) and now it it gives me the "Malfunction Detected - Contact your service representative C-2555). In trying to save $$ is there anything I can do myself to detect and correct the problem. I have tried powering off and turning the maching off as well. Your help is greatly appreciated.

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  • Anonymous Feb 01, 2009

    SAME PROBLEM AND I AM IN KY WE HAVE BEEN WITHOUT POWER FOR 5 DAYS POWER IS NOW ON AND MY MACHINE IS DISPLAYING THE SAME MESSAGE IHAVE BIZHUB C250

  • Diego Aug 08, 2013

    If you dont want to spend more money on a Image unit, once that happens and nothing else works.... do NOT buy a new IMAGE UNIT... Pull it out, Open the little part where the ''toner goes'' you will see it, its just like a toner cartridge but on the bigger scale. Get some of the ''Toner from the cartridge and pour into the image unit.... '' Trust me it does WORK !!!!

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C-2555 relates to a low toner density in the yellow imaging unit. I'm sure your daughter pressing buttons did not cause it.
I suggest you release the yellow imaging unit (the bottow row of units)
Just realease and pull it out a little way. Then switch the machine on with the door open. It won't start, but will ask you to shut the front door. Reseat the yellow imaging unit and shut the door. The machine should go in to a stabilization mode and then work.
However, if it comes back, I suspect a new yellow imaging unit will be required.

Posted on Feb 07, 2009

  • 3 more comments 
  • bigmurr2000
    bigmurr2000 Aug 07, 2012

    Great help! It worked. Thank you very much!!!!

  • heri_jemba
    heri_jemba Nov 23, 2012

    same... its worked... thanks

  • alexbastidas
    alexbastidas Mar 25, 2013

    tengo el codigo c-2555 que hago

  • marcos Apr 23, 2013

    Tengo el mismo tipo de problema, codigo c-2553 no se que hacer alguna ayuda que me puedan proporcionar anticipadamente gracias...

  • Dave Fobare
    Dave Fobare Mar 09, 2016

    This nailed it for me. Thanks much!

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If you dont want to spend more money on a Image unit, once that happens and nothing else works.... do NOT buy a new IMAGE UNIT... Pull it out, Open the little part where the ''toner goes'' you will see it, its just like a toner cartridge but on the bigger scale. Get some of the ''Toner from the cartridge and pour into the image unit.... '' Trust me it does WORK !!!!

Posted on Aug 08, 2013

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Taminol, Thank you very much. Worked Great.

Posted on Mar 19, 2015

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I followed Taminol's suggestion and it worked!!! Thanks a lot and a SAVED a ton of money by NOT calling a technician.

Posted on Oct 31, 2014

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