Question about Office Equipment & Supplies
I have a hp officejet 4200 all-in-one, but the software will not install on my new windows vista home edition, thereby the printer works,but i cannot scan in pictures or pictures.
pretty sure the software you have was for xp, and you'll need to download newer drivers from HP that work with vista. MANY products need newer drivers to work on vista-- youre not alone.
generically, try this. the download is big, but newer
there are several sets of drivers that install when you do this (all part of the one printer driver). the drivers that print are different drivers from the ones that scan. what's happening is that it sounds like your driver is only partially installed, probably due to some incompatibility between the driver version and vista. you could also try windows update through vista, and it will check to see updated drivers for your specific printer....
Posted on Jan 31, 2009
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Posted on Jan 02, 2017
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