Question about Acer Aspire One PC Notebook

2 Answers

Can not boot

When I try to boot my Acer it gives me a blue screen and will not allow me to go any further, not even in safe mode. What can I do to fix this problem. The problem says I need to uninstall AVAST.But I can not gat my OS to boot up. I am running Windows XP. How can I fix this problem............

Posted by on

  • 1 more comment 
  • Todd Huffman
    Todd Huffman Jan 31, 2009

    You are correct..... I see the blue screen after it trys to boot. I go to safe mode and it still gives me the blue screen. It comes on so fast I can not read it.

  • Todd Huffman
    Todd Huffman Jan 31, 2009

    Again you are correct....... The blue screen flashes on and off so quickly it took me 45 minutes just to write down what it said. It doesn't mention AVAST specifically. What it says is "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error, then restart your computer. If this screen appears again follow these steps. Disable or uninstall any antivirus, disk defragmentor, or back up utilities. Check your hard drive configuration and check for any updated drivers. By typing in Run CHKDSK / F to check for hard drive corruption and then restart your computer. " But I can't even get the computer to start up in Safe Mode. It just keeps going to the blue screen and restarting back as if you have turned the power off. I have tried safemode safemode with command prompts and I keep getting the same result ( wich technicaly is no result). So I am hoping maybe a PC specialist can understand and fix the problem. And I do not have a backup CD for the simple fact the laptop did not come with a CD or DVD ROM. If anyone can help more I would greatly appreciate it.......

  • vera_bauer Feb 12, 2009

    I am having problems with my acer one notebook. I had a mp3 hooked up to it and my 4 year old shut the computer off. Now it just won't start up goes to the menu of starting it in safe mode and all that but when i try starting it in safe mode the "blue screen" comes on and goes off just as fast. I've tried F8 but it doesnt work either. I just bought the computer not even a month ago . . :( It says something about a software change and i tried reinstalling window vista but to no avail. . .

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try reinstalling the BIOS. macles.blogspot.com has good info.

Posted on Feb 01, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 50 Answers

What's the 1st thing you see when you try booting? it should be black with white words detailing your boot cycle. if youre not seeing this, its hardware.

hopefully your blue screen comes later, which means it's more likely software as windows is trying to load. I assume this is what it is since you see an avast error.

i think F8 is safe mode-- are you sure you're pressing F8 every second or two as it boots to get into safe mode?

what did you do right before this started happening to you?

Posted on Jan 31, 2009

  • Report
    Report Jan 31, 2009

    yeah, the 1st thing is to get control so we can fix the problem. if safe mode has the same blue screen as regular boot, youre in a little bit of trouble, which youve sadly noticed... it's bad feeling i know. if you cant get into the opertating system to uninstall avast (which im assuming is your main or only problem at this point since you mentioned that as the error), you need to reinstall windows which will get rid of avast, but you need to be knowledgable on how you avoid deleting your files, or do a "repair", which may or may not solve the avast problem.



    important tools at this point would be 1) a windows install disk 2) a winodws boot utility disk so you can boot to a CD, and do some operations on your computer like create a second data partition, then move your important data there from your "my documents" and "my pictures"-type folders which will be OVERWRITTEN if you reinstall windows...



    it's not that easy if youre a beginner...i wish it was



    i could tell you more but i dont know if youre ready for surgery :-)



    so basically, you can not boot into your windows at all, right? ( there are reports that avast causus a blue screen when it runs a scan in windows, but that's when you're already running windows, and it's solved by updated avast, but you cant even get in at this point to start anything, I take it)



  • Report
    Report Feb 01, 2009

    I could do more, but then youd have to mail me your computer! :-)



    at this point, you need someone in front of it, unfortunately. I went on avast because that's what you mentioned. You'll either need to reinstall windows completely or at least repair it unsing an install disk, as it's either serious software corruption (fixable) or possibly hardware failure... sorry, i'd have to be there to tackle it more closely... good luck! maybe call your 3 computer places locally and see what their rates are? or maybe call your local community college or high school to get a couple of techie guys to give you a hand.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blue screen acer 5517


Boot into safe mode and use System Restore. You have to try several dates.

8_28_2012_7_27_49_am.jpg

Aug 28, 2012 | Acer Aspire 5517-5671 15.6" Wifi 1.6ghz...

1 Answer

MSI N1996 motherboard with 640gig sata drive / sata DVD ROM / NVIDEA Graphics card G7500 - wont boot up windows 7 even though i install new sata drive and try new installation it wont boot up! Pre...


hi there.
this is all the info i can find.plus try the link at the bottom might help you out some more.
If your computer blue screens when you turn it on, then loading in safe mode could help you get into your computer to sort out the problem. To boot safe mode in Windows 8: Hold Shift and press F8 upon startup to open Recovery Mode. Select See Advanced Repair Options, press Troubleshoot and select Advanced Options.

How to fix the blue screen of ***** - Cheeky Munkey


getting blue screen error Google Search

Nov 17, 2017 | Intel Motherboard

1 Answer

My Acer netbook will not boot. It gives me a blue


Start up in safe mode (press F8 key at boot) do a system restore back to a time when you know it was working

Apr 25, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

My computer give me a blue screen and give an error report c000021a


Hi,
A blue screen is often caused by conflicting devices or corrupted software or even faulty devices in your system. Try doing a system recovery by booting in safe mode. If this is not possible you will need your Windows software to do a system repair by booting with your Windows CD.
Also try replacing or swapping RAM memory around as this often causes a blue screen if faulty or not seated properly in its slot.

Best wishes,
Graemevm

Mar 05, 2010 | Acer AC711B 17" CRT Monitor

1 Answer

Only get a blank blue screen when I turn on PC. All seems dead!


Try booting into Safe Mode. You can do this by rebooting your computer. As soon as it turns on, you should see some kind of splash screen or logo like "Acer" or "Dell". When you see this, start tapping the F8 key about twice each second. Hopefully, you'll get the Boot menu for Windows. Select "Safe mode" from the list and see if it boots properly. If it does, then you have a software issue like a virus, bad drivers, or faulty software installed. If it won't boot into Safe Mode, you may have a compromised operating system or failing hard drive. Give that a try and see what happens.

May 15, 2009 | Acer Computers & Internet

2 Answers

Windows won't load


Try booting to "Safe Mode" (tapping the "F8" key on boot), or however you can get to your Desktop, click start, right click "My Computer", select "Properties", then "Advanced" tab, then click the "Settings" button under "Startup and Recovery", then uncheck "Automatically restart" under "System Failure", click "OK" then "OK" again and restart your PC.

That should allow you to run without the instant restarting on BSOD, so you can repair/remove Mcafee.

Feb 18, 2009 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Zd8000 wont boot up


try to get into SAFE mode... tap F8 repeatedly when you first power on. You should get a safe mode boot menu, select last known good profile and press enter.

If this does not work reboot go into SAFE mode and select Safe Mode from menu and see if it will boot up.

You may get a pop up to use system restore, say yes, select restore to an earlier date (or similar) then use the calander to select a restore date that is PRIOR to the problem starting.

If this does not work boot to safe mode again and say NO (cancel) to use system restore and see if you can get to the desktop

post back results for further troubleshooting

Jul 16, 2008 | HP Pavilion zd8000 Notebook

Not finding what you are looking for?
Acer Aspire One  PC Notebook Logo

Related Topics:

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...