I have lost the power adapter for it and wonder if someone who has this can tell me what the rating (voltage and current is as written on the Power supply). ALso, when using a 12V power supply, it gets power. I tried to connect to Windows XP SP2 or SP3 systems and I get "unrecognized hardware" and can never seem to get the drivers to recognize the device.
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This is the latest hardware device that can used for Studio 14.
Check the list.
DVC-130 (There are no 64-bit drivers for this product.)
DVC-170 (There are no 64-bit drivers for this product.)
700-PCI (a.k.a. Pinnacle Studio Deluxe 2)
500-PCI (a.k.a. Pinnacle AV/DV)
Any 1394 cards.
Are you using vista 32 or 64 bit system? If Vista 64 bit there is no driver for your device and the only available is 32 bit only. Aside from that you can check also the video cable you were trying to used. If firewire under import/capture tab of Studio 14 you need to select the name of your camcorder or dv camcorder. Check that out and try.
Have you had any other devices that use the USB port have any problems. Sounds like you have an error with your USB drivers on your computer. I would suggest that if you are using a microsoft product such ash windows XP or Vista they have a program that will fix your USB drivers. Try running the program and then try your movie box again and see if that works. One other thing have you tried it in a different port could be a damaged port on your computer.