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Shutdown when external device plugged in to usb port

My PC runs fine but when I plug in external hardware, instead of auto detecting and prompting me what options I have, the PC just shuts down and then restarts. It continues to do this until I have unplugged the external device !! Please help.

Thanks

Graham.

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Does this happen no matter what piece of external hardware you hook up to the computer?

  • Ryan Stiers
    Ryan Stiers May 11, 2010

    What is the external device you are plugging in? Is this device plugged into a USB port? Or is this doing it with all devices you are plugging in.



    Have you install the drivers for this external device before you plugged it in? Some devices (like printers) may require you to install the drivers from the included CD/DVD before you plug it into your computer.



    Also check Device Manager (is this Vista or WinXP) and see if any devices in the list have a red X or an exclamation point beside them. In the device manager, click View and then click Show Hidden Devices.

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First, make sure that the external hard drive is not causing this by simply trying it in another computer. Now let's assume you dod this and it works fine in another computer, do the following: Right-click on My Computer, click on Properties, click on the advanced tab, click the Settings button where it says Startup and Recovery, then uncheck the Automatically Restart under System failure. The next time you plug the hard drive it will not restart but it will let you see the error message if any.

Jean C.

Posted on Feb 12, 2009

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===========================
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Did your question get answered? (I'm not sure what "no thanks" was in response to.)

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I hope this helps.

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