Question about GE Monogram ZDI15C Automatic Icemaker
Our unit is close to 3 years old.
The ice machine would run (grinding noise) but was not making ice. The plastic filler tube had worked itself backwards and was misaligned and missing the water reservoir. We pulled it into alignment and it was fine.
The next day it was happening again....misaligned and the water was running down the inside back wall of the ice cube storage area.
We found a small chrome clip washer that we "think" popped off the filler tube. It probably didn’t have enough tension (squeeze) and it might have popped off the tube and fallen into the reservoir. (The tube was placing backward pressure or force on the clip washer)
Rather than take a chance with the chrome clip washer again, we drilled a hole slightly bigger than the tube at the bottom of the rear upper white plastic cover plate. A small pinch clamp was placed on the filler tube to keep the water permanetly aligned to the reservoir.
Have you checked to assure the long narrow hose that comes from the upper lback left corner is attached both on top and inside the water tray? This drove me nuts for 3 hours.
Posted on Jul 29, 2008
1. How do I get repairs done under warranty?
* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.
* You can also schedule service by calling our toll free number:
800-374-4432 M-F 9:00am - 5:30pm.
2. How do I order parts?
* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.
3. Noises / Sounds.
* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises.
The following can be sources of these noises:
1. Dish vibrating on shelf - move dish slightly.
2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support.
3. Items on top of refrigerator are rocking. Place a pad under the item or remove.
4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back.
5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements.
* Snapping or clicking sound.
If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.
4. Taste and odors.
* Ice or food has a bad taste or odor.
Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice.
* Ice tastes like plastic.
Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.
5. Ice maker - not making any ice.
* Freezer may not be cold enough.
Temperature must be 5 F. or colder to work properly.
* Water supply valve may be blocked or restricted.
Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
* Water supply valve may not be open.
Find and open the supply valve.
* Wire signal arm on ice maker is in the up position.
This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.
Posted on Sep 05, 2008
Had the same problem. The water line from the valve to the ice maker was cracked due to heat from the compressor.
Posted on Sep 11, 2008
SOURCE: GE Monogram Icemaker #ZDIS15CSS
Let's try the easy ones first:
This of course would require a fair familiarity of electronic components/circuitry and safety procedures, use of a DVM and a soldering iron. It would be to your added advantage access to a service manual or at the very least a schematic diagram with voltage readings. Should you be uncomfortable performing a DIY (do-it-yourself), perhaps your best bet would then be to seek the services of a qualified professional.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
Posted on Oct 13, 2008
Below is a couple og links. One is for the user manual and the other is for parts should. Sounds to me the cutting grid is not getting hot and cutting the ice into cubes. PDF below, click link
For parts or free answers go to this link and enter your model number into the search feature. Model ZD115C That will take you to a page with pictures and part numbers. The home page you may call or email for answeres. I did see a control board and for some reason the cutter is not heating this will cause the problem. Thanks, Sea Breeze
Posted on Apr 27, 2009
This model Icemaker makes ice by flowing water across a freeze plate. It is located in the top of the unit behind the white cover directly below the ON/OFF/CLEAN switches. After freezing a sheet of ice it releases and slides to the cutting grid. It then drops into the ice bin and begins to melt and the whole process starts over again. The level of ice in the bin is controlled by the high level sensor on the right side of the ice bin. It is a whit tube with two wires coming out of the top. Without this sensor it can overrun the bin capacity. Bottom line this unit does not freeze ice, it only holds it like cooler does.
Posted on Jun 04, 2009
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