Question about Sony Playstation 3 (PS3) Console

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A new hd was added to the playstation 3, I downloaded the latest system software 2.53 to a flash drive and attempted to reboot with error:"A serious error has occured, Contatct technical support for assistance(8002f22f)

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5 Suggested Answers

  • 79 Answers

SOURCE: Problem with update install

download the update to flash drive using your pc then plug it into your ps3 and install it that way.(may take 2 or 3 trys).

Posted on Apr 09, 2009

  • 30 Answers

SOURCE: Playstation 3 Red Screen of Death

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Posted on Sep 13, 2009

  • 3 Answers

SOURCE: Playstation 3 Red Screen of Death

My playstation3 120gig slim wich i got about 4 weeks ago wont work when i turn it on it goes strait to a red screen saying contact technical support a serios error has occured what do i do?

Posted on Oct 03, 2009

iplayb3yond3
  • 31 Answers

SOURCE: when playstation 3 is turned on, a red screen

Unfortunately, that error can only be fixed by Sony. Its rare, I know they dont get as many of these errors but I can guarantee you they wont be fixing it, it will be a replacement system.If you have anything on there at all you would like to keep i suggest backing it up. If your systems still under warranty it wont cost you a thing. If its not, Sony will charge you 150.00 to fix/replace it.They will send you an email you have to fill out and stick with it and a box in the mail. You have to send it in to them. The whole process usually takes 2-3 weeks.

Posted on Oct 24, 2009

azraelrs
  • 128 Answers

SOURCE: red screen: "a serious error has occured"

This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Posted on Jan 10, 2010

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1 Answer

Have red screen


1) Follow this link and download the latest FW update (3.15):

http://uk.playstation.com/ps3/support/system-software/detail/item249463/Update-features-%28ver-3-15%29/


2)Transfer the update on to a USB flash drive/pen to connect to the PS3. Stick it in.

3) Access the PS3 Recovery/Safe Mode. This will help to do so:

http://us.playstation.com/support/answer/index.htm?a_id=1488

4) Choose Option 6 - System Update. Should locate the FW file on the USB pen.

Aug 23, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I try to download the new version of the system software 3.56 but i only get to 72% of it and it tells me error occured and gives me the number 8002f997


Try accessing the recovery menu 'safe mode'.



Press and hold the power button until the systems shuts off. (wait 2 seconds)

Press and hold the power button again until you here 3 beeps. Let go.



It should ask you to connect your controller via usb and press the PS button in

the middle of your controller. There will be a menu with 6 options.You need 6.



You will need to have the latest firmware on a usb stick. Download the firmware from the playstation official website onto a usb stick. Once prompted by your system you will need to insert the usb stick into the PS3. Good luck..



If this doesn't work:



Your HARD DRIVE (aka: Hard Disk), located on the left side of the unit, has crashed. You will need to replace the HD.

When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.

Jan 28, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

A serious error has occurred. big red screen


I am sorry to inform you that your playstaion has crashed.

We have not been able to solve this problem as of yet. You will have to send it in to SONY.

You can try only 1 thing.

Replace the HD.

When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.

Jan 26, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Getting a hard disk file system is coruppted, go to restore and error message still come up


Your HARD DRIVE (aka: Hard Disk), located on the left side of the unit, has crashed. You will need to replace the HD.

When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.

Jan 21, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Errors are occuring while I down load the updates on my ps3


Your HARD DRIVE (aka: Hard Disk), located on the left side of the unit, is at fault. You will need to replace the HD.

When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.

Jan 19, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I Keep Receiving Error 80029C77 When I Try The Latest Update For MyPS3


I received this today and first I downloaded the update via the web on your computer to a USB flash drive. Once downloaded create the folders PS3 and the folder UPDATE within PS3. PS3\UPDATE. Move downloaded file into the UPDATE folder. (folders must be in CAPS). Then when the unit is off press and hold the power button until it beeps 3 times. A menu should come up on the screen. Select the option that states update system software (I believe its 6). The unit will update via the flash drive. After that the unit will restart and should be updated and working. 

Jul 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

System wasnt even displaying menu just background said error with software so i went to playstation.com downloaded software update and tried to install on ps3 when it said serious error has occured contact...


load the software from ps3.com and make sure what ps3 you have then make PS3 folder and insaid put UPDATE folder then put the file you loade from the websit PS3UPDAT.PUP then put it in flash memory go to update in your machin thin chois update from devic that's it
I am sorry my english wraiting not will

Apr 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Says upon start up Aserious error has occured. Contact tech support. in many languages


Ugh...this one can be anything really. Hardware / Software.

Google "The Five Most Common PS3 Problems"

I'd say try #3 first and also the manual video reset too.

Nov 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Problem with update install


download the update to flash drive using your pc then plug it into your ps3 and install it that way.(may take 2 or 3 trys).

Apr 04, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3


Hey fyocksofresh,

If performing a system update with your PS3 fails, you may wish to try updating using a USB flash drive and your home computer instead. In order to do so, you'll need to create the following folders on the flash drive itself:

PS3 > Update

Once this is done, you'll want to visit the website I've provided below to download the most recent software version. The link should be easily found under the "Download the System Software" heading on the page.

http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=275

Once you've downloaded the file and transferred it onto the USB flash drive, connect the flash drive to your PS3 and choose "Update via Storage Media" instead of the normal internet option.

In the event that updating the software this way doesn't work, there are a couple of things you may wish to try before attempting again.

1) Delete all the cache files and cookies from your PS3's internet browser.

2) Power cycle your PS3 (turn it off completely, then back on) before attempting again.

3) Restore the default PS3 system settings. This should clear any potential problems that may be caused by your current system software version.

If none of these help, I'd strongly suggest contacting Sony for more information. You should be able to do so by calling their toll-free hotline at 800-345-SONY (800-345-7669) or by filling out an online repair request form.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 26, 2008 | Sony Playstation 3 (PS3) Console

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