Question about HP Deskjet 3845 InkJet Printer
I gently but withsteady pull removed the peper jam. I moved the print carthrige to the far right, closed the front cover, got noises, printer stopped on light is on and printer willnot print
Jalavoie, I don't know if this will be a solution for you but some things to try: I would assume by now you've tried restarting your computer and in turn the printer as well, but have you disconnected the printer from the power. Pull the power lead from the back of the printer wait 30 seconds and replace it. Hopefully this will reset the ink carriage and fix the problem.
Failing that, have you had a GOOD look inside incase there's a bit of paper torn off still there - not necessarily from the one you just removed, it could be from a previous jam.
As you had moved the ink carriage by hand, are you sure you did not bump any of the ink tanks - for surety remove each tank and reseat it. Note:: the ink carriage should never be manually moved.
If none of this helped, can you describe what position the ink carriage is in a and what sounds the printer is making (if any) and exactly which lights are on or flashing.
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Posted on Feb 05, 2009
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Posted on Jan 02, 2017
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Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.
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Note Be careful to not force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
Note Use a flashlight if necessary to check thoroughly.
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