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I use Convoy 2. Go to "Setting" and select "Sounds settings".Select "Call Sounds" and select "Call ringtones". Then select "Call ringtones". Find "no ring" if you see it just select the ring tone you want and test the ring tone. I hope it is work for Convoy 3.
On your Blackberry menu, there's an icon that resembles a person's head that represents profiles. In the profiles menu, you can select the volume for the notifications you receive when messages or calls come in. Choose "Loud" to hear all notifications at an equal volume, equivalent to the maximum output possible.
Some ring tones just remain less audible than others even when they're set to maximum volume. If you've tried increasing the volume of your notifications but still can't hear the ringer sometimes, try downloading a custom ringtone from the Blackberry App Store.
When selecting a custom ringtone, choose something distinctive and hard to ignore. When previewing the tone, determine whether it seems louder or easier to hear than your existing tone. Download more than one tone and experiment throughout the day.
After you've downloaded custom ringtones, set your phone to use these ringers by going into the applicable notification profile. Select "Show Tunes" and open the media folder where you've chosen to save your downloaded tones. Select the ringer you want and click "Set as Phone Tune."
You Go to Phone Setting in ringtone setting and check the Ring tone Setting If Ring tone Setting Ok But Not Ringe tone So
Your Phone Ringer Default So Please change Ringer
And Ringing Problem will Solved Quickly
I had the same problem with mine. when I would go to tone settings every time I tried to hit
ring tone it would turn off the phone and restart, by the way in ring tone it
was blank. No matter what I did it wouldn't work. So I went to settings
then restore factory settings entered the code. It reset the factory
settings, then when I went back to tone settings the ring tone said
Nokia Tune so I hit enter and it gave a list of all other ring tones,
then it worked so my phone finally rings.... Hope it works for you.