Question about Philips 55PW9363 55" Rear Projection HDTV-Ready Television

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Philips 55PW9363 The TV turns on, I can't control the volume or change channels with either the remote or from the front of the set. After 5 or 6 seconds the picture blinks, AV4 appears in the upper left hand corner, a few seconds later the set turns off by itself. I phoned Philips and they suggested unplugging the set for 30 seconds but I get the same result. AV4 is the proper setting.

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Hi! ronogre,
This set has a defective SMALL SIGNAL BOARD.


Posted on Nov 15, 2007


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1 Answer

What is causing the volume to to change on its own?

This is a known issue for this model, and you need to ask for a service intervention via your dealer or Philips ( to repair it.

Nov 22, 2015 | Philips Televison & Video

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My philips srp5107wm/17 only changes the volume on my tv no matter what device i have it set on

The Philips remote is set to "push trough" the volume/mute to the TV for devices that typically don't have a volume function. Older versions of Philips remote used to allow you to select the device to push volume to, but for some reason this is no longer available (or at least I haven't found out how to). So here is the solution I used.

Teach (learning function) the remote to use whatever device you like for volume/mute.

1, Press the button for the device you would like to change
2. Hold down "learn" and the button you want to teach ex. "volume up" until the red light comes on
3. Place the original remote of the device you would like to change the volume on 5-10 cm away from your Philips remote and press "volume up" for this example
4. Repeat these steps for the "volume down" and "mute" buttons
5. Repeat these steps for other devices you would like to "push through" volume/mute to a device other than TV

Hope this helps others. I did find that some devices like SAT may not allow you to change the volume/mute, but otherwise this workaround does the trick.

May 05, 2012 | Philips SRP5107WM - Universal remote...

1 Answer

I have a philips I got from a hotel but i cant program the channel to 3 to hook up a dvd player even with a universal remote what do i do?

Channel 3 is probably locked out... here is how to fix it....

1) Press the Menu button on the remote or press both Volume buttons on the front of the TV to access the TV's internal menu's

2) Scroll to highlight INSTALL using down arrow on the remote or Channel - on the front of the TV.

3) Press the Right Arrow on the remote or Volume + on the front of the TV to access the INSTALL menu.

4) Scroll to highlight Channel Edit using down arrow on the remote or Channel - on the front of the TV.

5) Press the Right Arrow on the remote or Volume + on the front of the TV to access the Channel Edit menu.

6) Use the Left or Right Arrow on the remote or Volume + / - on the front of the TV until you get to Channel 3.

7) Use the Down Arrow on the remote or Channel - button on the front of the TV to select SKIPPED.

8) Press the Right Arrow on the remote or Volume + on the front of the TV to select OFF.

9) When finished press Exit on the remote or press the power button on the TV and then power the TV back on.

You should now be able to use channel 3.

Good Luck....

Jan 15, 2010 | Philips 20PT6441 20" TV

1 Answer

I have problem with our Magnavox TR2510C101. My toddler press everything and now it turns out there is black screen (square) cover the image. Do you know how to fix it? thanks!

You have accidentally gotten the Closed Caption turned on....

Here is how to turn it off....

1) Press the MENU button either on the front of the TV or on the original TV remote.

2) Use the Volume + or Volume - to highlight "SET"

3) Use Channel - or Channel + to highlight "CLOSED CAPTION"

4) Press Volume + to access the CLOSED CAPTION menu.

5) Press Channel - or Channel + until OFF is highlighted.

6) Press Volume + or Volume - to confirm selection.

7) Press the TV/AV/EXIT button on the remote to exit or the MENU button on the front of the TV.

GOOD LUCK and please rate this solution...

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3 Answers

Volume lock of philips vardan tv

I hv philips 21RF vardaan TV ,there is sound on AV channel. and the picture is blinking. even some menu setting have changed.. i tried using the service menu but cudnt understand anything. 2 new av channels have come.. av2 and front which were not present before. sound is not coming even on the other channels but picture is fine on them. only on the av1 channel it is blinking., the philips technision had solved this prob once by pressing some code by remote and i don't know the system code

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1 Answer

Zenith TVBR1352Z TV/VCR combo. I cannot get a code to allow my Philips/Direct TV remote to control the TV/VCR. All I really need it to do is control the volume

Turn on your TV (or other device). You will have to do this manually until you program your Philips remote control

Look for the "Setup" or "Code Search" button on the Philips remote control. Which button your remote has will depend on the exact Philips remote control you are using. This button may be a different color or may be labeled.

Hold either the "Setup" or "Code Search" button for about 10 seconds. If your remote has a light, the light should begin blinking. If there is no light, you can just count to 10 and then let go of the button.

Press the "TV" button on the remote to program the Philips remote to your television set

Find and press either the "Up" or "Down" channel button on the remote. Continue pressing either button until the television channel changes. This may take several minutes. Once the channel changes, press the "Power" button on the remote to turn off the TV. Your Philips remote will now be programmed to your television.

Jul 09, 2009 | Zenith TVBR2562Z 25 in. TV/VCR Combo

1 Answer

Access the menu options manually

Press the set's Volume (+) and (-) buttons simultaneously to activate the Menu display. Use the Channel Down button to scroll to the desired menu item, then use Volume (+) or (-) to change that item, or to activate a sub-menu if any. (If in a sub-menu, again use Channel Down to reach the desired item, then Volume (+) or (-) to change its setting or value.) When finished, press Volume (+) and (-) simultaneously as needed to "back out" of the menu.

Not all set functions can be reached this way, especially a few involving numeric entry; but this will get you started. Good luck!

Jan 23, 2009 | Philips 55PW9363 55" Rear Projection...

1 Answer

Remote and caption problems

have you programmed the remote? or you can go into the menu button on the front of the tv, use the up down (either the volume or channel may move the selection) to locate the caption on/off control and turn it off that way. if you need the manual try here

Dec 02, 2008 | Philips Magnavox Learning Universal Remote

1 Answer

Power button changes channels and volume does not work

bad solder connections. front control panel.

Nov 23, 2008 | Philips 27PT543S 27" TV

3 Answers

FPA lock settings, No remote, can not power on TV

If you forget your password you can reset it. Make sure the TV is off. Simultaneously press and hold VOL< on the TV?s front panel and CLEAR on the remote for approximately 5 seconds. Enter a new password next time you access the PARENTAL CONTROL menu. Front Panel Lock 1. From the PARENTAL CONTROL menu, press the up or down arrow to highlight Lock Fr. Panel. 2. Press the right or left arrow to turn on (box has check mark) or off (box doesn?t have check mark) front panel lock. Of course if you don't have a remote that can bring up the menu I don't know how this can be done.

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