Question about Logitech Webcam

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Video I can see and hear person receiving my call. They can hear me but not see me. Webcam is switched on and I can see my picture I can do a video call and hear the person on the other end but not see them and they can see and hear me. When they call me we can hear each other but not see each other. The use skype and I use Windows live.

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  • Anonymous Jan 31, 2009

    I can see and hear person receiving my call. They can hear me but not see me. Webcam is switched on and I can see my...


  • edwardelpas Jan 31, 2009

    I can see and hear person receiving my call. They can hear me but not see me. Webcam is switched on and I can see my picture I can do a video call and hear the person on the other end but not see them and they can see and hear me.
    When they call me we can hear each other but not see each other. We are both using Skype?

  • rstagner Feb 12, 2009

    using AIM I can see and hear the other caller - they can hear me but cannot see me - is there a solution for AIM

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Posted on Feb 10, 2009

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I have Logitech notebook pro webcam, when on skype my picture shows abut nd the other person can hear me just fine but I cannot receive video from the other party but can hear them also.. Any...


Dear friend, if other side does not have a cam or does not put the cam on mode for you then your not able to view them. Some time other side camera window will open in your Skype but you can't see the image. May be you seen black screen or green. It will happens for the few reason. 1. Slow internet connection, 2. wireless net connection, 3. if the other side camera open for other messenger , for exam Yahoo/msn & at the same time she/he sending you a cam viewing invitation in Skype , that time you will see those screens. 4. After log in go in Privacy then Calls & then open video settings. Now you set the Automatically receive video from mode & try after that to use.

Thanks & waiting for your feedback.

Feb 08, 2010 | Logitech Webcam

1 Answer

Use on laptop creates noise & frozen picture 4 person talking to


Its not due to the laptop, the other person is viewing you on the internet (Yahoo/Msn etc) so the Video might get frozen sometimes or may be a lot many times depending on the bandwidth or the server load.

The voice is due to the microphone you are using, you can use microphone with noise reduction technology with some noise reduction utility.

Regards,
Shrey

Oct 10, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

New Aspire netbook.. microphone -others hear me as garbled


The performance of Skype is affected by the bandwidth available from your ISP. The video image your are sending and receiving occupy a large part of the information transmitted over the Internet, therefore make sure the video image setting is at a resolution of 320X240 (e-mail size) and if this is still affecting the audio quality to the other person (ie. the voice breaks up) and the video image then switch the video camera off and if sound and video image from the other party is also affecting you, then also get them to switch off their video camera.
Also check the Video and Microphone settings in Skype - Tools - Options etc. Check the correct video camera and microphone has been selected.

Aug 12, 2009 | Acer Aspire 3000 Notebook

1 Answer

I can hear & see the other person/they cant see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, on left panel, go to down and click on Super Webcam and click on Start Super Webcam Mode Automatically.
  5. Then click APPLY and then OK.
  6. Next click on MESSENGER and then click on MY WEBCAM and you camera should BRODCSAST and you will see your picture.
Hope this helps. Bud

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2 Answers

Unable to see other person


i assume your talking about a webcam chat... make sure both the audio and video are plugged fully into both computers... other than that we are going to need a hardware and software description of your problem to help any further. Thanks keep me posted

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1 Answer

The person i am calling on skype cant see or hear me


You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

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1 Answer

LifeCam Webcam video picture problem


HI

TRY WITH REINSLLATION OF THE WEBCAM DRIVER AND CHECK WITH OTHER INSTANT MESSENGER

WITH REGARDS

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