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Hp laptop hey ma dvd-rom does not diaplys any drive...e-drive...wen i tried to troubleshoot it show error code 39 my laptop wont read disks either. i found a solution which involved removing the flters and it started working but within moments it stopped again. i now cant remove the filters coz they have been removed. HELP!

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Hi this is babu
U need install drives for dvd edrive

Posted on Jan 31, 2009

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Hi, my dvd-rom cannot read a blank dvd. it shows an error that is "windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with windows"....


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My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
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suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


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