Question about Xerox CopyCentre C123 Copier

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Cracked fuser drive gear for Xerox copier XC865

I purchased a new fuser drive gear and can't get it to stay on. Is it supposed to snap on or am I missing a part to hold it on?

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  • doitalltoday Feb 04, 2009

    My copier is the Xerox XC865. I couldn't find any clip or any part laying around. The upper fuser drive gear is shaped like a bicycle tire. If you know how to get this part to stay on, please let me know.

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There is a metal clip that holds it on the roller. Look in the machine for it.

Posted on Feb 01, 2009

  • Rick Kasper Feb 04, 2009

    Yes I know, I am very fammilare with that product and have replaced probably a hundred or more of those rollers.
    There is a spring metal clip that goes on the heat roller behind the gear that snaps in and holds the gear on.

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We have XC865 the copier was working just fine until today. The paper keeps jamming inside. It would start to copy and then just gets stuck in the middle of the cycle. So I have to open the machine up...


Most likely a common problem of a broken fuser drive gear. This is especially true if the lead edge of the paper is stopping at the fuser assembly. This is the assembly that is hot to the touch. There is a upper fuser roller drive gear that breaks on these and causes the fuser roller to stop turning. So everytime the paper gets to the rollers it stops and a jam reults. The gear is 16.00 at precisionroller.com part number M510X
Here is a picture of the gear.

ba80b06.jpg

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On this model, the fuser assembley is mounted to the machine mounts, two of them inboard and outboard.
If the fuser gear is not cracked, this fuser is driven by the white small drive gear on the machine.
This rests close the drive gear. Sometimes you can hear a thumping noise which is coming from the gear skipping over the fuser gear.
This gear needs to be replaced a very involved service process.
Call Xerox for further repair if this is the case. Also behind this gear are many other gears that can cause this same problem. Very involved and time-extensive to repair even for a trained Xerox technition.

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1 Answer

Schematic of the Xerox XC865


Usually you can find the place to put the part by noticing the location of mounting holes or an obvious space on the fuser where it should go. Otherwise you might check with some of the places that sell replacement fuser assemblies. They might be able to send you an exploded view of the fuser.

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1 Answer

Schematic of the Xerox XC865


google The Parts Drop, Give them a call, ask for Britt he can help you most likely.

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1 Answer

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There should be a small metal ring that clips behind the roller.
Has it fallen into the machine ?

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Turn power on and within 4 sec.press the following sequence;clear,exposure,clear,exposure.The screen will go blank.Enter '1' and '4' then hit print.turn off. This will reset H4 if the fuser has no problems such as a bad fuser lamp or thermal fuse.And yes it,s worth fixing with the right guy working on it!

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More than likely you have a bad fuser gear. It will break teeth, crack and not drive or the tab that inserts on the roller to drive it has snapped.
You have to remove the back cover to unplug the fuser then there are 2 screws that hold it into the frame.
The gear is on the right side of the fuser.
The price of the gear is less then 20 dollars.

Here is a link to a reputable parts source.
https://www.partsdrop.com/store/

Ask for Britt if you call. This is not me. Nor where I work. Just a reliable source.

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1 Answer

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On the XD 100 if it is jamming when it is just entering the fuser, check the gear on the end of the heat roll.
Those frequently crack and or flat out break off.
That gear is easily replaced and inexpensive. If you require information where to purchase one, let me know via a message here.
I checked and you can purchase that gear for $14 or less.

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