Question about Bose Lifestyle 48 System

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Failed 802 call Bose message on a 3 2 1 system

Lost all the stored music.

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5 Suggested Answers

  • 14 Answers

SOURCE: storing music in BOSE 38 system

The Bose uMusic system is a very powerful music management tool. The uMusic storage process involves pulling information from your CD (approximately 3-5 minutes per CD) then storing this information into a buffer area for processing. The buffer area will hold approximately 10 CDs worth of data. After the buffer is full, it must stop taking new data and process the data already in the buffer. The processing time is about 30 minutes per CD.
This means 5 - 6 hous of processing per 10 CDs. So be patient. This is not unusual. Other "media servers" such at Escient and Audio Request take 24 - 48 hours to process a full buffer. There is a lot of data processing going on during this time period and the result is amazing music management once completed.

I recommend clients load 10 CDs in the morning and let it process till after lunch. Then another 10 CDs and let it process until after dinner. Then another 10 CDs and let it process overnight. This routine completes 30 CDs per day.

If you have 100 to 400 CDs an automated services is available from HouseSys.com. This is the only automated service available for this system.
.

Posted on Feb 03, 2008

SOURCE: life style error codes 801 & 802

Unfortunately my Lifestyle is dead after getting these errors!
Bose will fix it - replace it if necessary - but at a cost!!!

Posted on Mar 18, 2008

cjackHD
  • 71 Answers

SOURCE: bose lifestyle fault code 802

Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

Posted on May 31, 2009

  • 10 Answers

SOURCE: Same problem LS 38< two years, error 802, unplug and erase umusic

Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

Posted on Aug 20, 2009

drifterK
  • 4924 Answers

SOURCE: Bose LS 48 .Get failed

those are hard disk related errors..and probably will need a hard disk format action ...If you do not store any files on it is better cause the action will wipe out the hdd..
if after formatting it it will still make the same it is a physical issue and you will need to have it sent to be checked by professionals.

Posted on Jan 04, 2011

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1 Answer

How do I store music in my Bose system


You insert the CD into the console and pushe the "store" button on the face of the system. You will then see the message accessing gracenotes and the % complete. Once this % has reached 100% the music is stored in the system. Hope this helps

Nov 20, 2011 | Bose Lifestyle 48 System

1 Answer

FAILED 802 CALL BOSSE


I have the same problem since the Earthquake in Christchurch NZ.. Called Bose support centre and it seems the hard drive has failed and will need replacing, so all stored music etc lost. Cost to fix is roughly the same as getting a new media centre (DVD/CD) component. We are getting a new one through our insurance, apparently Bose Lifestyle's do not like being shaken around a lot or dropped.
Normally accompanied by a screetching sort of sound when you try to access stored music or turn the unit off.

May 08, 2011 | Bose Lifestyle 48 System

1 Answer

When trying to store cd's....get the message Failed 801 call bose. Also I have lost all that i did have stored.


get your money back.
there are better products out there.
you'll have extra money in your pocket.

Feb 27, 2011 | Bose Lifestyle 38 System

1 Answer

My bose was playing stored music and then for no reason it has stopped. can play cds ok


My bose stereo system plays a cd for a few minutes then stops, what is this, and it says failed code, call Bose. How do I fix this.

Aug 01, 2009 | Bose Lifestyle 48 System

1 Answer

Same problem LS 38< two years, error 802, unplug and erase umusic


Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

Jul 10, 2009 | Bose Lifestyle 48 System

1 Answer

Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

May 31, 2009 | Bose Lifestyle 48 System

1 Answer

Bose Lifestyle sound system shows "Failed 801"


your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)

Mar 29, 2009 | Bose Lifestyle 38 DVD Home Entertainment...

2 Answers

Life style error codes 801 & 802


Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

Dec 31, 2007 | Bose Lifestyle 38 DVD Home Entertainment...

7 Answers

Life style error codes 801 & 802


When being in contact with BOSE support i got the message that "FAILED 802 Call Bose" refers to issues with the harddisk not being identified.
In my case I had to send the unit to BOSE support. I replaced the existing disk with an identical unformated one but some more actions are needed. The question is what .......

Nov 18, 2007 | Bose Lifestyle 48 System

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