Question about AMD eMachines Desktop System w/ 17'' CRT Display, 2.0 GHz Athlon 64 3000+ (W3400)
I have followed the instructions regarding the use of the recovery discs that came w/ my pc.When the system tries to reboot, an error appears that a problem has been detected and Windows had to shut down. Please check any newly installed hardware or software and run CHKDSK /F. I have tried a million different ways but cannot keep from getting this error. I cannot get into DOS to run the check disc, cannot get Windows to reboot at all. Also, the recovery process only takes about 15 minutes, so I've done it 3 times now.
Hi Sandysue, As I understand your problem, 1. The error could be caused by: memory, video, hardrive or drivers; 2. Windows by asking you to run CHKDSK /F has detected a possible problem with your harddrive; 3. It is possible that the reason you cannot go to DOS mode is because your harddrive is formatted in NTFS and not FAT332. There are a couple of ways on how to go about this but all would require that you have access to second PC: 1. Run a third party software (BartPE) that you will have to boot from your CD Drive or USB and run a disk checking utility; 2. Remove your hardrive and install it as a secondary master in the 2nd PC and run chkdsk or scandisk; 3. Remove your hardrive and install it in an external HD enclosure and connect using USB to the 2nd PC and run chkdsk or scandisk; 4. Remove your hardrive and install it either USB or as secondary master to the 2nd PC. Copy all your important files to the 2nd PC, and repartition/reformat. Reinstall to the eMachine and reinstall Windows. There is a possibility that even if you were able to run CHKDSK or Scandisk eventually your best bet would still be #4. If you have gained access to the inside of your eMachine PC, it would also be a good idea to remove/reinsert any cards and the memory stick(s). A little housekeeping would also be nice. I hope that this be of some help and pls post again how things turn up or if you need further information. Goodluck and kind regards.
Posted on Jul 31, 2007
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