The usb ports don't work and I had the computer checked. He said Motherboard bad. It has a pentium M mobo in it which seem to be costly and not that available. I realize if I change mobo I probably will need to change some other things. The young man suggested I put in a pci-usb port as a cheaper option. I would have to take out my modem card (which I am not using now) to do this. Any suggestions on specific Mobo combos, or what to do in this situation.
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Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.
For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)
For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.
Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.
If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.
Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.
If you saying "doesn't always boot", most common would be motherboard... If your motherboard still beeps, then probably some other components has the problem like RAM, GPU card etc., depends on your motherboard.
here is a general look at the drivers and how to update them if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps
Try the keyboard and mouse on anothe system. if it works fine the on board PS2 port is most likely bad. Buy a USB keyboard and mouse in plalace of the PS2 keybaord and mouse or change the motherbord. If the keyboard and mouse is bad replace with a good one.
Hi Im Rain.
I may have bad news for you. Its a very bad sign when your keyboard and monitor are not working at the same time. Sounds like the technician was right.
I also think its your motherboard. If you really just like the computer you can invest in another motherboard.
It was probably damaged if it is a new motherboard go to the person who sold you it and ask for a replacement and if you cant then you will need to either buy a new board or just live with the usb port which doesn't work.