Question about Kenmore 98702 Stacked Washer/Dryer
It appears your timer/controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 13, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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Turn off and unplug the dryer. Since you need to remove the front panels and expose the electrical wiring of the dryer's buzzer you should turn the dryer off and then unplug the machine to avoid shocks. Once the dryer has been unplugged, turn its dial to the "on" setting to make sure the dryer is completely powered down.
Locate the buzzer. The best way to locate the dryer's buzzer is to check the machine's schematic or manual. The buzzer is usually located behind the front panel of the machine. In some cases the buzzer is located behind the dryer's back panel. Dryer buzzers are generally small black boxes that are wired to the timing device.
Pull the buzzer's wires. The most simple way to deal with a buzzer is to pull the wires that run into the buzzer. The wires should pull free with a firm but careful tug. Once you've disconnected the wires from the buzzer simply run a good amount of electrical tape over the ends so that no live wires are exposed. If you want to get the wires out of the way, tape the wrapped wires to the top or side of the dryer panels.
Test the machine. Once you've yanked and taped the buzzer's wires, plug the dryer back in and turn the machine on to test the buzzer. If the machine still buzzes at the end of the cycle then you removed the wrong wires. However, chances are that the machine will finish its drying with a quiet whimper instead of a loud buzz.
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