Question about Canon PIXMA iP6700D InkJet Photo Printer

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Error code 5100 on the canon ip6700D printer. stops printing part way through. Have tried all the cleaning options.

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5100 says the carriage is not moving properly or there is ink or grease on the encoder. One time I found a camera card inside stopping it, but usually it's just grease on the encoder strip behind the carriage assembly.also if the purge assembly on the right is stuck in the up position you'll get that error.

Posted on Aug 08, 2009

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Code 6A00 is comming up whenever I try to print. kindly advise me how to solve


Hello and Welcome to FixYa!

The 6A00 is a Canon generic code for paper path jam.Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.As a Canon technology,I usually find the code almost 90% of the time it is related to the purge unit being jammed with something and not being able to move.Moving the print head assembly will not clear a purge unit if its jammed with paper,paper clips,push pins,screws,cookie crisp,flower bud pods etc.
I have found all those things in a purge unit.The offending item needs to be removed or the purge unit needs replacement.A
Canon PIXMA iP6700D InkJet Photo Printer would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model & its always a paper path error or purge unit
I forget myself so here goes, the purge unit,called a spittoon assembly in an HP,lexmark & other ink jet printers,is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.That is why you 'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow
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If you want to get support on Call then Call Canon Support by phone, at 1-800-OK-CANON (1-800-652-2666)

I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you for using FixYa!

May 10, 2011 | Canon PIXMA iP6700D InkJet Photo Printer

2 Answers

Canon MX328


5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.

error 5100 :

1. clean **** strip film
2. clean **** strip film sensor (back of head carriage)(use contact cleaner)
3. fix purge unit

Apr 24, 2010 | Office Equipment & Supplies

2 Answers

Canon MX7600 error 5100, 5C20


Yes, 5100 means the carriage is not moving back and forth properly or there is grease on the encoder strip behind the carriage assembly. Grease spots make it lose count and slam into the side and grind gears. You need to clean the strip with a Q-tip moist with alcohol, but very carefully, not too much pressure on the strip.

Dec 13, 2009 | Canon MX7600 Office All-In-One Printer

1 Answer

Service Error 5100 Prints part of page then stops. Tried the suggested solution by Canon at the time of service error notice (turn printer off then back on, unplug from power source then replug, etc.) to...


5100 is a carriage error, usually caused by grease on the clear encoder strip behind the carriage assembly. You can clean the strip with a damp Q-tip just damp with plain water.

Nov 25, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Service error code 5100? stops printing halfway thru page.


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Nov 03, 2009 | Canon PIXMA iP90 InkJet Printer

1 Answer

Canon iP6700D error 6A00


6A00 is a purge assembly error, thats the cleaning unit on the right where the printhead parks. Look on the right with a flashlight and see if there's paper, or anything that doesn't belong. If the wipers are jammed into the pad assembly, you will need a new purge unit, best changed by a shop.

May 25, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Soon after initiating printing, Canon s400 printer stops with a loud clunk. This produces Error 5100. Turning off and on again does not help.


Hi You can Try

Error Code 5100 This happens lots in caon
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Apr 13, 2009 | Canon S400 InkJet Printer

1 Answer

Error 5100 on the canon ip6700D


5100 is a Carriage Home Position Error.
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab.



Jan 31, 2009 | Office Equipment & Supplies

1 Answer

Canon Pixma IP6700D


Hi there

Error A600
Your A600 is a paper path error, usually related to the purge unit. Try checking the purge unit for paper stuck in it.

The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
Almost 90% of the time is related to the purge unit being jammed with something and not being able to move.

Look for paper, paper clips, push pins, screws flower bud pods or the like.

The offending item needs to be removed or the purge unit needs replacement.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow.


The purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail.
You can try moving it back and forth about 5 times or so and clean the rail with a cleanex and putting a little bit of some light oil on it and then close everything up and try it.

If you found this useful all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jul 07, 2008 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

Error code 5100


Hi You can Try
Canons faults
Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Mar 02, 2008 | Canon PIXMA iP4000R InkJet Printer

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