Question about Toshiba Satellite A105 Notebook

16 Answers

Computer frozen!!! HELP!!! Now I really need help...turned on my computer this morning it was working fine for about 10 minutes...then it froze up...tried everything, nothing worked so I shut it down...when I powered up again the Toshiba screen came up the computer started loading (blue bar at the bottom) then stopped finally the screen went blank with only a little white curser in the upper left hand corner. I shut down again several more times only to have this happen every time. I tried F8 to get to safe mode...nothing...I tried f2...the screen came up...but with my limited knowledge of computers I wasn't sure what to do with it...I tried f12...it did not come up. So I resorted to the recovery disks...followed the instructions on the case...nothing happened. What short of a new computer can I do now??? All of these wierd things have been happening since my first post in November! PLEASE HELP SOON!!!

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  • 23 more comments 
  • dr_dom473 Jan 31, 2009

    The computer is not new it is a Toshiba model A105-s4004 and is approx. 3years old

  • dr_dom473 Jan 31, 2009

    HELP!!! Now I really need help...turned on my computer this morning it was working fine for about 10 minutes...then it froze up...tried everything, nothing worked so I shut it down...when I powered up again the Toshiba screen came up the computer started loading (blue bar at the bottom) then stopped finally the screen went blank with only a little white curser in the upper left hand corner. I shut down again several more times only to have this happen every time. I tried F8 to get to safe mode...nothing...I tried f2...the screen came up...but with my limited knowledge of computers I wasn't sure what to do with it...I tried f12...it did not come up. So I resorted to the recovery disks...followed the instructions on the case...nothing happened. What short of a new computer can I do now??? All of these wierd things have been happening since my first post in November! PLEASE HELP SOON!!! Comment posted on Jan 31, 2009
    The computer is not new it is a Toshiba model A105-s4004 and is approx. 3years old

  • dr_dom473 Jan 31, 2009

    Hi, I'm very naive about computers...how do i go about this? step by step???

  • dr_dom473 Jan 31, 2009

    It is Windows XP probably factory installed...only Toshiba recover and applications/drivers media disks available

  • dr_dom473 Jan 31, 2009

    Which one in the back is the memory...I tried F2 chose default settings, saved and exited...F10, then it tried to restart got Toshiba screen, then blank again with only white curser

  • dr_dom473 Jan 31, 2009

    not sure what to do now?

  • dr_dom473 Jan 31, 2009

    will not accept recovery cd's

  • dr_dom473 Jan 31, 2009

    fan sounds fine, just blew out lots of dust though

  • dr_dom473 Jan 31, 2009

    didnt work any better after blowing out dust...which parts are removable on the back without loosing all data?

  • dr_dom473 Jan 31, 2009

    I can't get the computer to get past the beginning Toshiba screen before the screen goes blank and all I get is a white blinking curser

  • dr_dom473 Jan 31, 2009

    if you replace a hard drive...how expensive...how long does it take and do you loose all your work?

  • dr_dom473 Jan 31, 2009

    Ok in F2...tab... MAIN...Showing as follows:



    time

    date (which are correct)

    Hard Disk Drive : Fujitsu MHV2100BH PL-S1

    Optical Disk Drive: MATSHITADVD-RAM UJ-841S



    System memory: 640 KB

    Extended memory: 1038336 KB

    System BIOS version 1.5

    Language: English



    Does that mean it is recognizing it?

  • dr_dom473 Jan 31, 2009

    can't even get it to show the windows screen

  • dr_dom473 Jan 31, 2009

    can't get further than F2 see above

  • dr_dom473 Jan 31, 2009

    see above

  • dr_dom473 Jan 31, 2009

    Turned on computer with recovery CD's in, held down the "C" key when the screen said "Toshiba" let go...heard the disk drive spinning...then quiet...still seeing the Toshiba screen with the blue bar at the bottom almost full...also Press F2 for system utilities, or press F12 for Reboot...then black screen, something flashes quickly across the top of the screen then only black screen

  • dr_dom473 Jan 31, 2009

    ?

  • dr_dom473 Jan 31, 2009

    everything looks well connected...do not want to force the HD out (a little scared)

  • dr_dom473 Jan 31, 2009

    Is my computer too old for them to replace it??? It is approx 3 years old.

  • dr_dom473 Jan 31, 2009

    how do I do data recovery, is it best that someone does that for me? i.e. the Geek squad etc.

  • dr_dom473 Jan 31, 2009

    can't get it to respondto F8

  • dr_dom473 Jan 31, 2009

    Is a HD something I could replace myself??? Not being very tech savy. WHat do I do after I replace it then, recovery disks?

  • dr_dom473 Jan 31, 2009

    all info listed above Toshiba laptop A105-S4004 have recovery CD's but I think windows was factory installed

  • dr_dom473 Jan 31, 2009

    sounds like this is just beyond my skill level...Thanks to all of you for your help...I think I may have to take my computer out to be serviced hopefully it won't cost too much or take too long!!!

  • dr_dom473 Jan 31, 2009

    All of your techs were extremely patient and helpful I think my problem was just too hard for me to be sure of online. THANKS TO ALL!!!

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16 Answers

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Removing the hd and transferring the date to the other hd is very much advisable.after that reformat this hd and clear all the data and reinstall operating system.that the one and only best thing to do then trying everthing else.

Posted on Jan 31, 2009

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Do you have a disk for the windows version you are running? if not you may need to buy it so you can do afresh install..the reboot disks should have worked what hame and model is it? i woek on computers so i may be able to help

Posted on Jan 31, 2009

  • Ronnie Houston Jan 31, 2009

    you may need to call the geek patrol to come fix it. i dont think your hard drive is dead.i think there is an error on the system preventing it from booting up. if i had it in front of me i could probably get it working again but since i dont its hard to tell you exactly whats wrong with it.

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Dear FixYa Customer,

I had a similar problem with my computer and it was only the fan unit which when not working can shut down the whole system at any point from power up to surfing depending on temp and humidity!

I'd take it to my local RADIO SHACK! Those youths and others that work there can do amazing things like check for problems, open it up, recommend replacement parts, replace the part and even reboot you!

jackiaria
Computer frozen!!! - 9a902cb.jpg Hope this will FixYa!!!! Please Rate Me!

Posted on Jan 31, 2009

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To my deepest regret it is possible you have a dead hard drive. Fujitsu is notorious for having early hard drive failures. If you call up Toshiba ( (800) 457-7777 ), they would be glad to replace hard drive free of charge as long as you send your old one back. While your waiting for your new hard drive you could try recovery techniques such as using a live linux boot cd and running intensive recovery programs on the hard drive.

Posted on Jan 31, 2009

  • 1 more comment 
  • EricDaniels
    EricDaniels Jan 31, 2009

    If you still have a warranty they will replace it for you. If they do not though, a new hard drive is inexpensive ( $60-80 ) and is very simple to install as long as you buy the right one. If you need further help purchasing one just inform me.

  • EricDaniels
    EricDaniels Jan 31, 2009

    I recommend against Geek Squad doing it for you. If you wish to not do it yourself then either send out your laptop to someone on here that you trust or give it to a local computer store where both of these parties will charge way less and do a way better job getting your data back. Geek Squad has a bad history for doing these kind of things.

  • EricDaniels
    EricDaniels Jan 31, 2009

    A hard drive is very simple to replace yourself and the recovery disks should probably work out for you. Like someone else said if Radioshack is willing to replace, reinstall, and recover, then they are a good place to go to. Just do not go to the big guys where they overcharge you and use half the effort to fix you up.

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First remove the battery and wait 5 minutes before re installing. Next does the laptop try to boot, try F2, key, when the screen has the info on bottom before it boots, that should restore the files from your backup. I don't want to go any further untill you tell me what happened.

Posted on Jan 31, 2009

  • George Bill
    George Bill Jan 31, 2009

    Unfortunatlly, you are getting too many responses to accuratelly diagnose this problem, The next thing is bios, go in by hitting the delete key right after you boot. I still think you missed the timing on the recovery, f2 should have restored you to "like new" condition from your machines own setup file.

  • George Bill
    George Bill Feb 01, 2009

    Try www.reimage.com, they guarantee to get you running, for $65 which is cheaper tha geek squad, or any other service company, and as long as you can get online. Even if you can't they are able to send you the necessary files to get you connected, since there isn't any other option other than spending over a hundred dollars for somone to troubleshoot it and fix it.

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Computer "Frozen" Save FREQUENTLY to H: Drive

  1. Press CTRL-ALT-DEL and click on TASK MANAGER.
  2. Under APPLICATIONS, find processes that end with [Not Responding],click on that iten, and then click on the button to [END PROCESS].Note: you might need to do this repeatedly.
  3. Most computers have a RESET switch located under the power switch. You can restart the computer this way.
  4. If a computer is "freezing up" more than once or twice - it might have a faulty power supply of faulty cooking fan. Report this to Barb Palmer to initiate a repair request.

Posted on Jan 31, 2009

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I would have to agree with my fellow support folks, you either have a hard drive or heat problems .. the drive .. thats an "easy" one .. but heat can cause a multitude of problems that can raise more problems over time ..

Posted on Jan 31, 2009

  • 7 more comments 
  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    You should be able to get a replacement drive for about $75 USD. Yes you lose all the data on the current drive .. I could look at the drive for recovery if you wish .. let me know

  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    That just means that your BIOS is recognizing te components .. it doesn't necessarily mean that they are working properly




  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    When you tried to do the recovery CD's did you indeed succeed in at least getting the computer to boot to that CD?



  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    In that setup screen get to the BOOT sequence and be sure that the CD/DVD Rom is selected as the first boot device.

    Insert the recovery CD in drive .. save the BIOS settings and reboot ..

    What happens?


  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    The info you are giving would lead me to believe that your hard drive is the culprit.

    If there is IMPORTANT or CRITICAL info on the current drive you may want to consider data recovery.

    I would suggest you get another drive ..


  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    Data recovery involves removing the drive and sending it out.

    If you are comfortable with the "GEEK SQUAD" .. they should be able to help you with all of your needs.


  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    Yes you can do that yourself. Just be sure to get the proper interface (IDE or SATA) ..

    The GEEK SQUAD guys could at least help make sure of that for you


  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    If I had your laptop in hand I would do the following:

    1) Remove the HD and test it with my bench unit
    a) if it was a viable drive I would recover your data otherwise discuss with you your recovery options
    2) Install one of many spare drives in the laptop and attempt boot
    a) attempt to load recovery CD's
    3) If any of the above works .. you can be provided with a cost effective "repair"

    4) If not .. further hardware tests and time .. may warrant a new laptop vs "repair"



  • Jay Glendenning
    Jay Glendenning Jan 31, 2009

    Its not a hard process .. but even though I am not a fan of the big guys (GEEK and others) .. I feel yiou can get adequate service and a proper answer to be sure of the correct HD to replace your current one with

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  • 326 Answers

Save your work often. If you are on the Internet often, save your work as a draft and come back to edit it. In case you are working on a document, click the save button every so often. This will save you grief when your computer does freeze up.Step2Try the three finger salute by pressing Control-Alt-Delete. This will bring up your Windows Task Manager. It will appear differently in different versions of Windows, just so you are aware. Once you are in this screen you should go to the Applications tab. If any applications are frozen, click on them and click, End Task at the bottom of that screen.Step3If you still cannot get Windows to respond, then simply touch Control-Alt-Delete again and shut the computer down.Step4If this does not get the computer to shut down, or if you want an alternative, push and hold your power button for at least ten seconds. Wait up to a minute, then push it again to restart it.Step5You can also pull the power cord out and leave it sit for ten minutes. You can do this for new and old computers alike. This allows the computer to "reset" itself. Then push the power button and start normally.Step Another factor that makes computers freeze is having too many software programs running at once. Keep open windows to a minimum, especially if your machine is three years old or more.Step7If your computer feels hot, it could be that it is overheating. Use a blow-off duster by the fan area (for desktops) when the computer is not powered on. The dust can cause your computer to overheat. If this does not help the situation, take it in for professional evaluation.Step8If the computer only freezes on a certain website, try not to visit that website. Or, if your web browser continually freezes, try to uninstall and reinstall it. Alternatively, try to use another web browser that will function better.Step9You could also be infected with viruses or spyware. These can freeze your computer in ways you never imagined. Run a spyware and antivirus check, and make sure security software is on your computer. Also, update this software when prompted. See the article links below for more help on this problem.Step10Your Internet connection Computer frozen!!! - clip_image001.gif could also be locking you up. Call their tech support phone number for help with this.
 
 

Posted on Jan 31, 2009

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Sounds like it is overheating... it generally should shut down tho.... you need to disassemble it to the point that you can clean out the fan / cpu area... you may also want to consider purchasing a laptop chiller pad... basically plugs into your laptop and the laptop sits on top... and it has cooling fans built into it.

Robert

Posted on Jan 31, 2009

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This is sounding like a heat problem to me. Could be that your CPU fan has stopped working. The way to tell is to start it up after it has been sitting for a while. If it runs for 5-10 minutes and then freezes, turn it off and let it sit about 15-30 minutes. Start it again. If the same thing happens, you have a bad CPU fan that needs to be replaced.
bg

Posted on Jan 31, 2009

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Reboot with your windows cd in the drive. When it boots from the cd press r when prompted to repair a partition. Select windows and when it asks enter your administrator password if there is one. Let it finish and then see if the computer starts afterward.

Posted on Jan 31, 2009

  • machadojr_fe Jan 31, 2009

    You may have a hard drive issue. Sounds like it may need to be replaced.

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  • 176 Answers

Reboot into Safe Mode.
While PC reboots keep tapping on F8 and that will take you to Safe Mode. From there select "Last Known Good Configuration" press Enter

Posted on Jan 31, 2009

  • Ed Deguzman
    Ed Deguzman Jan 31, 2009

    Reboot to Safe Mode. While PC reboots keep tapping on F8. Once in Safe Mode select "Last known good configuration" and press Enter.

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  • Toshiba Master
  • 4,806 Answers

Hi there
Hit F2 again and go into the bios settings, once in reset the bios to default settings or optimum settings in some bios's, save the changes and exit. It should now load up windows, if not take out the system memory and clean the contacts and slots, re-seat them and start the computer again.
Post back with the results just in case we need to help you further

Good luck

Posted on Jan 31, 2009

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Hi and welcome back to FixYa,

The blinking cursor on the top left side indicates that the laptop could not find a bootable medium. Unfortunately, this would be the hard disk. Try to enter setup and check the laptop's CMOS/BIOS. Initially, determine if the hard disk is auto detected, shown with info/specs and selected as the first boot. If it would not show at all, then in most likelihood, the HD is faulty and would require replacement.

Post back result(s). Good luck and thank you for using FixYa.

Posted on Jan 31, 2009

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  • Louie  Role
    Louie Role Jan 31, 2009

    Upon pressing F2 and entry into the setup page, look at each of the entry/tab, look for something that Hard Disk, HD0 and verify that the specifications of the hard disk is there. It does not matter at the moment what it is, the important is that it is recognized.

    SHould the HD prove to be defective, replacement would be relatively easy, one screw underneath to remove the panel cover, pullout the HD, purchase a replacement, fresh install of XP operating system, install the drivers. Should you be uncomfortable performing a DIY (do-it-yourself), then perhaps your best bet would be to seek the services of a qualified professional.

    If you would factor in the cost of replacement HD, the service charge and especially the downtime plus the age of the laptop, you may want to re-evaluate your options and consider a replacement. Although it has to be noted that your described problem is repairable.


  • Louie  Role
    Louie Role Jan 31, 2009

    As you posted, the Fujitsu MHV2100BH PL-S1 is the hard drive. If you do a clean/fresh install, it would erase all the contents. What has to be done is a repair install. Alternately, you can remove the hard drive, attach it to a 2.5IDE/SATA to USB adapter and connect to your 2nd computer where it will be treated as an external storage device. If it would be read, then simply copy and paste. If not, you could perform file recovery.

  • Louie  Role
    Louie Role Jan 31, 2009

    If the files in the hard disk are critical and really important, again, seeking the services of a qualified professional maybe your best bet as it would appear that working on the hard disk may be a little uncomfortable for you.

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  • Toshiba Master
  • 19,396 Answers

Start unplugging carger and remoing batteries, if it does not restart call the customer service number listed on the user manual, the computer is new.

Posted on Jan 31, 2009

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  • 8,619 Answers

Hi!

Please check the hard disk connection by opening the bottom cover of your notebook. Also, check for the ram placement

Posted on Jan 31, 2009

  • Rylee Smith
    Rylee Smith Jan 31, 2009

    Is the fan working fine or is it giving you any kind of beep sequence then please tell me.



    Thanks

    Rylee

  • Rylee Smith
    Rylee Smith Jan 31, 2009

    Please check out this link on how to remove or check for ram/hard disk drive

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