Question about Smith Micro HotFax MessageCenter 5.0 (HMCWINKESMS1170) for PC

Open Question

Hotfax 6.0 Crashes when fax is received and voice files play bacr

Whenever a fax is received, the program crashes and I need to restart it. It receives the fax ok, but crashes when it tries for forward it and then sends it when the software is restarted. Message from Microsoft Vista when it crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: HFMC.exe
Application Version: 5.1.0.1
Application Timestamp: 417406a9
Fault Module Name: HFMC.exe
Fault Module Version: 5.1.0.1
Fault Module Timestamp: 417406a9
Exception Code: c0000005
Exception Offset: 00019144
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0515
Additional Information 2: 2436d4e2148c038580d3a63bcb1c0f3c
Additional Information 3: 2f49
Additional Information 4: 2d1d928f2316b7940b4fbe5a0183b0cf


Also, when the record function for a voice message works fine on record and play back, but when the phone answers, it plays like it is on fast forward.

Posted by on

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

Google chrome keeps crashing not sure why


You need to check out all these:
1. Check for Conflicting Software:
- Some third-party software can cause Google Chrome to crash. When this happens, you'll see the message "Whoa! Google Chrome has crashed. It's possible that you have malware that can cause Google Chrome to crash.
- Google Chrome has a hidden page that will tell you if any software on your system is known to conflict with Google Chrome. To access it, type chrome://conflicts into Chrome's address bar and press Enter.
- You can try to fix these crashes by updating, disabling, or uninstalling any conflicting third-party software listed in "about:conflicts" on your computer. Also, take a look at Google Chrome's known issues for specific solutions to resolve crashes caused by some software.
2. Scan for Malware
- This includes malware and network-related software that interferes with Google Chrome. Malware can also interfere with Google Chrome and cause it to crash.
- You can try using Malwarebytes, or other anti-virus software to scan for and remove malware or you can also try searching the web for information related to any conflicting modules listed on the chrome://conflicts page (Windows only), to see if there are other steps you can take to remove malware.
- Many crashes are caused by malware. If you're experiencing frequent crashes, try scanning your computer with antivirus software.
3. Solve Flash Crashes
- We have found that the Flash plugin Chrome includes can cause it to crash in some cases. If you are seeing regular Shockwave Flash crashes, you may want to try disabling the internal Flash plugin and using the standard Flash plugin in Google Chrome.
4. Switch to a New Profile
- Chrome crashes may be caused by a corrupted profile. You can test this by creating a new profile from Chrome's Settings screen. Open the Settings page from Chrome's menu and click Add new user under Users.
- Change to the new profile after creating it and see if the crashes continue to occur. You can sign into Chrome with your Google account to sync the data from your old profile. However, Google recommends you don't copy any files from the old profile folder by hand - they may be corrupted and causing the problem.
5. Fix System File Problems

- Google recommends running the SFC.EXE /SCANNOW program to check for - and fix - problems with protected system files on your Windows system if you are encountering crashes. To do this, locate the Command Prompt in your Start menu (press the Windows key and type Command Prompt), right-click it, and select Run as Administrator.
- Type the following command in the Command Prompt window and press Enter:
SFC.EXE /SCANNOW
- Windows will scan your computer for problems with system files and fix any problems it finds.
6. Hardware issues
- It can also cause Chrome crashes. You may want to test your computer's RAM and ensure it isn't faulty.

ยท If still problem not solve, maybe you should try these simple steps:
1. Try restarting your computer first. It could be that the computer has just encountered a slight glitch on your system, which is causing things to not work properly.
2. Remove and Re-install the Google Chrome application. Doing this will allow your computer to read the files a lot better and faster, and also repair any damaged or corrupt files that have been causing the issue. To remove the Google Chrome application, first insure that you have another browser, such as IE or Firefox, click "Start, Control Panel, Add / Remove Programs," locate "Google Chrome" click UNINSTALL next to it. When the application loads, select "REMOVE" (not repair). Follow the uninstall process, and restart your PC. Problems uninstalling or re-installing Chrome indicate mal- or spy-ware, which must be dealt with.
3. Remove any extensions that you have on Google Chrome. Although they are a great way to personalize your Internet browsing experience, they are not so good for speed and functionality, as many can cause the application to crash. To remove any extensions follow these steps: Open up Google Chrome. In the address bar type chrome: //extensions. Click Uninstall, or Click Disable if you think you may use the add-on in the future. Restart your browser.
4. Disable plug-ins. Chrome can get bogged down with plugins that you aren't using, also. Type about: plugins into Chrome; it will redirect to chrome://plugins. Disable any that you aren't currently using.
Hopefully your Google Chrome crash problems are gone. Hope it works. Sharing is always caring.

Sep 25, 2013 | Google Chrome

1 Answer

My Nvidia GeForce FX 5500 / 256MB DDR / AGP 8x / DVI / VGA / TV-Out/ Video Card Graphic Card Crashes when I try playing games?


The graphic card usually crashes due to over heating. Keep the gpu cool. you may use a pedestal fan as well.

Mar 25, 2012 | Nvidia GeForce FX 5500 / 256MB DDR / AGP...

1 Answer

Tap ranch crashes whenever I launch it.


First try restarting your ipod by holding the button on top and powering it off, then restart it by holding the same button. If that does not work, uninstall the app and go back to the app store and re download it, if it cost money to download it the first time it wont cost anything to reinstall it. If it still crashes on you there may be a problem with the app and you should go to the app store and report a problem with it.

Jun 23, 2011 | iPhone Apps

1 Answer

It crashes


try the following
Please start with these steps when you are ready to troubleshoot the cause of the crashes you are experiencing.
  1. Check the Minimum System Requirements If you have never played the game before on your system, it is crucial to double-check the system requirements to determine if your system can run the game. The minimum system requirements for each game can be found on the game's page in the Steam Storefront.
    Check the DirectX and Pixel Shader Requirements for Games on Steam topic to make sure that your system meets the minimum requirements for the game you are attempting to play. Many newer games such as Team Fortress 2 and Portal require greater system resources than Half-Life 2.
  2. Verify Your Game Cache Files Please see the Verifying GCF Cache Files topic for instructions to ensure game cache file corruption is not the source of the crash.
  3. Rule out Background Applications and Anti-Virus/Security Software Check the Programs Which Interfere with Steam, and Spyware, Adware, and Viruses Interfering with Steam topics to ensure the crash which you have encountered is not related to malicious software or a specific program which is known to cause issues with Steam.
    Certain Anti-Virus applications such as AVG 7.5, Nod32 and Norton have been confirmed to cause instability with Steam and Source Engine games. This software must be fully uninstalled from your system until the Anti-Virus software developers can resolve these issues. If you are not comfortable with using alternative Anti-Virus protection, then we recommend contacting your Anti-Virus developer for more information.
  4. Do Not Use Two Sound Devices Simultaneously If you have installed a PCI or USB sound card on your system (such as a Creative X-fi or Audigy sound card), please ensure that your motherboard's onboard sound card is disabled in the system BIOS. Having both installed may result in system instability - even if the secondary device is disabled in the Windows device manager. Please consult your motherboard's manual for instructions on editing BIOS settings.
  5. Routers and Firewalls Can Also Cause Crashes Check the Router and Router Firmware Issues topic to make sure that your router is properly configured and that you are running the best possible firmware version available. If your router is not configured correctly, it can cause crashes both in Steam and in games.
    Firewalls can also lead to crashes depending on the way they are configured. Please follow the Using a Firewall with Steam topic to make sure your Firewall is properly configured.
  6. Force the Game Settings Back to the "Factory Defaults" Those custom autoexec.cfg files and graphics tweak guides you followed promised all kinds of improvements, but if all you ended up with are crashes then it is time to restore the original game settings for stability. In order to do this, make sure you are not running any custom autoexec.cfg files when the game starts up and use the -autoconfig launch option. To set this option, follow these steps:
    • Right-click on the game you're attempting to play
    • Select "Properties"
    • Click "Set Launch Options", found under the "General" tab
    • Type in: -autoconfig
    • Click "Ok"
    • Launch the game
  7. Mss32.dll (Miles Sound System) Other PC games may install the Mss32.dll file in your C:\Windows\System32 directory. This can lead to the game crashing because the Mss32.dll file in your Windows folder is conflicting with the file located in the game's directory. Please see the The MSS DLL is incorrectly installed in the Windows System directory topic for instructions on how to remove the file from your System32 directory.


Jul 13, 2010 | Rockstar Games Grand Theft Auto: San...

2 Answers

I got an Acer aspire M3610 desktop. whenever I launch a game and play online, it crashes. I turned off my firewall and tried it again, and it still crashes, I tried restarting my PC and it still crashes...


Sounds like you are running out of system Ram or "System resources" and the game freezes the system up. Once the RAM is allocated, the CPU will go to 100% and lock the system up trying to re-allocate ram to the programs wanting it.

Sep 29, 2009 | Computers & Internet

1 Answer

Fifa 09 (PC) international crash


Actually some files have got corrupted. So u have to reinstall the fifa.

Mar 14, 2009 | Video Game Consoles & Games

1 Answer

Wireless keyboard & mouse (S510) crashes my computer


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Dec 29, 2008 | Logitech Cordless Desktop MX 5000 Laser

1 Answer

Guide Plus crashing


This problem is possibly a failure on you digital main pcb. Hoping its not hardware, best thing is to try to totally reset the guide plus. Go into the guide plus menu and find the setting to reset or restart setup. If this does not solve you issue, try hard booting the tv (unplug for 2 minutes) and try again. In quite a few cases, the manufacturer of the tv will have a software upgrade that may fix guide plus issues. Contact your manufacturer for that information

Dec 07, 2008 | Televison & Video

4 Answers

Vista crashes while publishing movie in Windows Movie Maker/DVD Maker


i just found out the problem.
I have nero 7 installed on vista. To fix the vista movie maker crash when rendering, I just renamed this folder
C:\Program Files\Common Files\Ahead\DSFilter
Renamed DSFilter to something else. VMM no longer crashes and when I want to use Nero again, just rename DSFilter back to normal.

Jun 28, 2008 | Computers & Internet

Not finding what you are looking for?
Smith Micro HotFax MessageCenter 5.0 (HMCWINKESMS1170) for PC Logo

Related Topics:

103 people viewed this question

Ask a Question

Usually answered in minutes!

Top Smith Micro Computers & Internet Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Morrison
Les Morrison

Level 2 Expert

208 Answers

RSole

Level 3 Expert

697 Answers

Are you a Smith Micro Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...