Question about Symantec Norton AntiVirus 2008: Windows

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Can not remove "VIRUS ALERT" sign from my desktop.

Every time I hit OK, it pops back up within 2 seconds. It reads "Virus Alert High Risk C:\WINNT\Temp\tmp2A.tmp Trojan.Zlob Unable to repair this file. Access to the file was denied.

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Hi and welcome to FixYa,

The file "C:\WINNT\Temp\tmp2A.tmp" is only the visible file, there are other files working in the background hence the virus resurfaces. Additionally, it can not be deleted because Windows is using it or is active. To kill it completely, you need to open your Task Manager and End Process of the parent virus.

Alternately, you can boot in Safe Mode, delete all temporary files and temporary Internet files, run "msconfig" and un-check all unknown/unnecessary startup programs.

Post back result(s)/updates. Good luck and thank you for using FixYa.

Posted on Jan 31, 2009

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The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.Disable System Restore (Windows Me/XP).
Update the virus definitions.
Run a full system scan.
Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

Thanks for using FixYa.

Posted on Jan 31, 2009

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Your PC is infected with a smitfraud trojan. Go here to remove it free.
http://siri.geekstogo.com/SmitfraudFix.p...

Posted on Jan 31, 2009

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Download SUPERAntiSpyware , Trojan Remover , SmitfraudFix , RogueScanFix from gur.in site in safe mode and run each programe in safe mode first and then again in normal mode please unplug the ethernet cable before you run these programes on your PC itwill clear all the virus on your computer

Posted on Jan 31, 2009

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Http://malwarebytes.org/mbam.php

download mbam tool from here and do a full scan....

Posted on Jan 31, 2009

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