Question about Dell Wireless Keyboard Optical Mouse w0147

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Wireless mouse problem

I have been using a Dell wireless mouse for two years. Recently I have began to experience problems in which the mouse responds as if the batteries are low. However, replacing the batteries does not help. Movement is jumpy, irregular and sometimes completely unresponsive. The symptoms get worse the more the hard drive is "running". I have checked for viruses and ran a registery fix program. Neither has helped. The only thing out of the ordinary I have had to do lately is uninstall and reinstall Norton after an error occurred. In ideas?

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  • WCO56 Dec 27, 2007

    I also have a DELL wireless mouse that has worked fine for several years. Recently, it does not operate smoothly across the monitor, and often will not move at all. I have tried changing the batteries several times, but it has no effect. The one thing that I noticed is that if I move it away from the computer to the center of my desk it seems to work better. Nothing has really changed to interfere with the operation of the mouse, so I am at a loss to understand the problem. I changed mouse pads also since I read that they may be sentive to the pad, but that also had no effect.

  • mjdillon Dec 29, 2007

    I have a Dell wireless mouse with jerky motion that hangs at times. It drives me nuts! The batteries are new and I've disassembled the thing and everything looks fine-no way to clean or adjust the optics. It is about 3' from the sender and it doesn't seem to help to move it closer. There is zero metal in the area so I'm trying a diff. pad. My current one is very smooth so I'm trying a coarser one.

  • Anonymous Jan 03, 2008

    I was having the same problem, read the solution provided, removed all the junk on my desk including files full of paper clips, staples, and jumbo metal clampies...whaaala. Problem solved.

  • hrsmith1242 Jul 01, 2008

    Using Dell Multimedia Wireless Mouse. When I left click all icons on the desktop are highlighted. If I click on the tool bar it restores icons . What is the fix?

  • chrisjoh Jul 27, 2008

    New batteries in mouse but the cursor is still very 'sluggish' and at times hardly responds at all.

  • Nurnie Jul 29, 2008

    Count me in, too. Changing batteries in the mouse doesn't help. Totally unresponsive. I've updated driver, reinstalled, etc. Nothing changes.



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Some research online indicates that model eats batteries quickly, and has trouble with certain mousepads/surfaces. In general, wireless mice and keyboards that use radio to communicate can be very sensitive to the metal around them, so if you are on a desk with a lot of metal, try moving the receiver much closer to the mouse, and see if that helps.

Posted on Jul 30, 2007

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Take ALL magnets away (-:

Posted on Jul 04, 2008

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I have had this problem in two different locations. The following fixed the problem in one of them and is probably related to the other. So, in scenario "O" (office) an old PS2 mouse was replaced with a MS Wireless Mouse (Model 2?). When I checked the device manager I found that there were two drivers listed - one for the old and one for the new. So I uninstalled the driver for the PS2 mouse and after a reboot everything worked fine thereafter.

The other scenario I call "H" for home but this is just my twisted mind at work. In scenario H the original set up was for a combined MS multimedia keyboardh and a model 1 MS wireless mouse. The mouse died and so I replaced it with a MS 5000, and the intermittent hanging drove me CRAZY. So i tried the same approach as scenario O with limited success. You see the driver for the old mouse still installs automatically because it is the old MS Dual Receiver version that runs both mouse and keyboard - and the keyboard is still in use. So I "disabled" the mouse side of th dual receiver and the problem was greatly reduced but not eliminated. For you, it may work completely because we all have slightly different tweaks and programs...

Posted on Apr 05, 2008

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