Question about Dell Wireless Keyboard Optical Mouse w0147

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Wireless mouse problem

I have been using a Dell wireless mouse for two years. Recently I have began to experience problems in which the mouse responds as if the batteries are low. However, replacing the batteries does not help. Movement is jumpy, irregular and sometimes completely unresponsive. The symptoms get worse the more the hard drive is "running". I have checked for viruses and ran a registery fix program. Neither has helped. The only thing out of the ordinary I have had to do lately is uninstall and reinstall Norton after an error occurred. In ideas?

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  • WCO56 Dec 27, 2007

    I also have a DELL wireless mouse that has worked fine for several years. Recently, it does not operate smoothly across the monitor, and often will not move at all. I have tried changing the batteries several times, but it has no effect. The one thing that I noticed is that if I move it away from the computer to the center of my desk it seems to work better. Nothing has really changed to interfere with the operation of the mouse, so I am at a loss to understand the problem. I changed mouse pads also since I read that they may be sentive to the pad, but that also had no effect.

  • mjdillon Dec 29, 2007

    I have a Dell wireless mouse with jerky motion that hangs at times. It drives me nuts! The batteries are new and I've disassembled the thing and everything looks fine-no way to clean or adjust the optics. It is about 3' from the sender and it doesn't seem to help to move it closer. There is zero metal in the area so I'm trying a diff. pad. My current one is very smooth so I'm trying a coarser one.

  • Anonymous Jan 03, 2008

    I was having the same problem, read the solution provided, removed all the junk on my desk including files full of paper clips, staples, and jumbo metal clampies...whaaala. Problem solved.

  • hrsmith1242 Jul 01, 2008

    Using Dell Multimedia Wireless Mouse. When I left click all icons on the desktop are highlighted. If I click on the tool bar it restores icons . What is the fix?

  • chrisjoh Jul 27, 2008

    New batteries in mouse but the cursor is still very 'sluggish' and at times hardly responds at all.

  • Nurnie Jul 29, 2008

    Count me in, too. Changing batteries in the mouse doesn't help. Totally unresponsive. I've updated driver, reinstalled, etc. Nothing changes.



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Some research online indicates that model eats batteries quickly, and has trouble with certain mousepads/surfaces. In general, wireless mice and keyboards that use radio to communicate can be very sensitive to the metal around them, so if you are on a desk with a lot of metal, try moving the receiver much closer to the mouse, and see if that helps.

Posted on Jul 30, 2007

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Take ALL magnets away (-:

Posted on Jul 04, 2008

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I have had this problem in two different locations. The following fixed the problem in one of them and is probably related to the other. So, in scenario "O" (office) an old PS2 mouse was replaced with a MS Wireless Mouse (Model 2?). When I checked the device manager I found that there were two drivers listed - one for the old and one for the new. So I uninstalled the driver for the PS2 mouse and after a reboot everything worked fine thereafter.

The other scenario I call "H" for home but this is just my twisted mind at work. In scenario H the original set up was for a combined MS multimedia keyboardh and a model 1 MS wireless mouse. The mouse died and so I replaced it with a MS 5000, and the intermittent hanging drove me CRAZY. So i tried the same approach as scenario O with limited success. You see the driver for the old mouse still installs automatically because it is the old MS Dual Receiver version that runs both mouse and keyboard - and the keyboard is still in use. So I "disabled" the mouse side of th dual receiver and the problem was greatly reduced but not eliminated. For you, it may work completely because we all have slightly different tweaks and programs...

Posted on Apr 05, 2008

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1 Answer

Mouse stopped working

Try it on another computer. If won't work, it's bad news. Personally, I had a very bad experience with wireless "Mice"

My advice: get a new one

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1 Answer

On my laptop my curser does not always respond when i move my finger on square.what should i do when this happens.

I wonder if the computer is freezing up (meaning the computer cannot register keystrokes, mouse movements, etc. because it is busy). If you have an external mouse, try using it and see if you have the same experience. If you don't notice the problem with an external mouse, it probably indicates a problem with the touch-pad on your device (the touch-pad on your laptop).
Replacing one of these is pretty dicey for an average user, most times people either take these to a repair shop or they switch to using an external mouse. There are many nice wireless ones that run less than $40 which is what most replacement parts cost.
If you have had any work done on the unit recently, like a new keyboard, etc.) they may have bumped the ribbon cable loose inside the computer. It would be pretty each to re-seat the data cable and re-test.

Dec 02, 2011 | Computers & Internet

1 Answer

Why does the green light keep blinking on my T0185

what OS? XP? why post at all lacking such a key fact?
click start, controlpanel, click system , bingo what OS you have.

is the PC web connected , it must be for PnP to work.
this kbd is 12 years old at least, (see posts at dell that old)
are you trying to use 12year old hardware on windows 10?
vast things do not work on w10 now, like most things over 10 years old. vast things, usb things, wireless usb things. endless list.
that is because there are now w10 drivers for those things now.

google find near nothing on
T0185, it is so old. did you look in device manager?
then see keyboard devices.
then right click (be web connected) and pick update driver. first?

at dell forum , i see 12 years of folks asking for drivers on this
and not one answered with 6000 views, not a good sign that.
RIP dell wireless kbd. no manual either found. dell , has ghosted this

Oct 01, 2017 | Dell (H2993) (T0185) Keyboard and Mouse

1 Answer

My sister has changed the batteries in he wireless

batteries fresh? properly inserted? try reloading the software ... use a standard keyboard to get stuff going again.

May 05, 2010 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Mouse pad on dell inspiron 1501 not responding smoothly to my request. I am very disappointed with my two year old dell. Need help asap.

This is a common problem with laptop touch-pads.
You will have to use an external mouse. You can purchase a USB mouse which should solve your problem.

Dec 30, 2009 | Dell Inspiron 8200 Notebook

2 Answers

My dell keyboard with blue tooth connection

If there is no light on the Bluetooth keyboard it means there is a problem with it.

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Nov 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Mouse Not Working in XP

the very first thing what u have to do is uninstall and reinstall the driver for the wireless mouse and then restart the computer and still if it doesnt work try it with some other computer which has xp sp3 and it it works with the other computer have the same windows os then uninstall and reinstall the wireless driver also,and if it doesnt work with the other computer also then replace the wireless mouse.but before that always check ur wireless connection with the wireles mouse and also check the lights on the mouse..and what u can do is call up dell and tell thatm to replace it for u or for complete solution u can call up for premium tech support.......take care ...

Jan 23, 2009 | Microsoft Wireless Optical Mouse

1 Answer

Dell Wireless Keyboard stopped responding, please help.

The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.

Aug 15, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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