Question about Brother MFC 420CN All-In-One InkJet Printer
I recently purchased a two pack of lc-51bk cartridges. I had this problem with one of them. I noticed that that cartridge is physically different than the one I removed. There's a little beige tab that was missing. What's interesting is that the other cartridge in the pack had this tab, and everything worked perfectly. The cartridge seemed to be defective.
Posted on Feb 04, 2009
I had the same problem on my MFC640CW until I realized that I wasn't opening the scanner cover completely and not putting the stand up otherwise the mfc thinks it hasn't been opened to change cartridges yet. I hope this helps
Posted on Mar 04, 2009
Remove the ink station assy & check that theres no ink spillage over the cart' sensor pcb.if there is, clean then refix & reinstall
If that does'nt work a new pcb will be needed.
Posted on Aug 02, 2008
I had the same prob yesterday and just fixed it now heres the message i posted in response to my plead for help.....
Nothing would keep the machine from not seeing a Cyan cartridge installed. I opened
the catridge door, removed the Cyan cart,used a long piece of paper to block the sensor, then used something to push the cartridge door sensor to think it was closed.
This then brought the machine alive happily believing a Cyan cart was installed. This just proves the sensor was ok....so then I applied tape over one side of the sensor and installed the Cyan as per usual and the machine is now functioning again.
This fix will work for any color and as long as the sensor itself is working properly. For some reason the cartridge itself was not blocking the light path from the sensor sufficiently causing it not to see the cartridge installed. Usually the ink level will block the sensor......anyway this piece of junk dodges a bullet and lives for another day...but who knows for how long...the more ink i got on me the closer it got to a date with the pavement.
Posted on Jul 29, 2008
Solution is to not buy any brother products...more junk for the recycle pile
Posted on Jul 28, 2008
There is NO solution for this problem, I would like to fix it myself
BUT Brother will not sell repair manual to end user see their response that follows. A used MFC-440CN on flea bay goes for $0.99 and new for $50. Mine will be sent to local recycle dump!!!!
“Thank you for the e-mail. I do regret to inform you that your request for a repair manual is not an option we have to send to you. The repair service manual is only available to Authorized Brother Service Centers. You as an end user will only have access to the instruction manual.
We understand your frustration but here at Brother, we do not support consumables which are not manufactured by brother. When you replace the consumable in your machine by another brand, this may cause damage to your machine. Most non-brother consumables are not designed the way as which we design our consumables. They are manufactured to work hand in hand with the unit.
As you mention below, you are no longer under Brother Manufacturer Warranty and our written documentations state clearly we do not support Non-Brother Consumables and may void the warranty of your machine if this is what caused the damage. With that said, unfortunately we may not support you further but if you wish to have your machine repaired, you may bring it in to any of the repair centers Authorized by Brother that are found below for a repair. Please note that when you bring in your machine, there is a service fee for estimation.
Brother International stands by its products and strives for excellent customer service. We would have tried our best to accommodate you but you have tied our hands with the 3rd party consumables.”
Posted on Feb 10, 2008
Try to uninstall the drivers of the printer and reinstalling them again.
Posted on Aug 02, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 07, 2010 | Brother MFC 420CN All-In-One InkJet...
Jun 29, 2010 | Brother MFC 420CN All-In-One InkJet...
Feb 25, 2010 | Brother MFC 420CN All-In-One InkJet...
Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...
Mar 19, 2009 | Brother MFC 420CN All-In-One InkJet...
Jan 22, 2009 | Brother MFC 420CN All-In-One InkJet...
Jul 30, 2008 | Brother MFC-5840CN All-In-One InkJet...
Mar 15, 2008 | Brother MFC 420CN All-In-One InkJet...
Apr 24, 2007 | Brother MFC 420CN All-In-One InkJet...
303 people viewed this question
Usually answered in minutes!