Question about RIM BlackBerry Pearl Smartphone
Occassionally my blackberry pearl will delete all of my text messages and call logs. It has started to do this at least once a month if not more and is becoming very obnoxious. Do you have any idea what could be causing this and how to stop it? My carrier is sprint... I have already gone through two other pearls. My phone seems to delete the call logs and texts everyday as of late! Furthermore, it will not let me receive texts after it has done this until I take out the battery! I suppose I won't buy a Blackberry again!
I actually had this problem a LOT in the past, it got so bad that I would get a message and it would INSTANTLY delete. Before I could even see who it was from, it would be gone. Then I looked for hours trying to find a solution, and found one. I haven't had the problem since, unless I have nearly a month's worth of texts in my phone.
The problem is that your device memory is too full. If you have an SD card in your phone, I highly recommend moving any photos on your device memory over to the card. If not, then I HIGHLY recommend getting one, they are wonderful.
If you do not have an SD card, and your budget is too small to get one, then delete any pictures on your device memory you dont need, or copy them over to your PC so you dont lose them, and try and keep your memory as empty as possible. Also if it happens a lot and bugs you, then every couple of days go in and empty out your message inbox also.
If this doesnt help then I dont know.
Posted on Jun 13, 2009
I have had this same problem and yes, it's really obnoxious. you have to make sure you delete unnecessary stuff on your phone - like old texts, pictures, ringtones, etc. go to "options - status" and look at "files free" - you need at least a million bytes free or your bberry will start deleting stuff.
i got a memory card for my bberry and started saving pics and stuff on there. i don't have the deleting problem as much anymore. hope this info helps you!!
Posted on Feb 05, 2009
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