Question about Amana PBE12 Wall/Window Air Conditioner

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My unit is a heat pump that cools and heats.

I have had the unit in for about 4 months now and it heats once and a while. Most of the time it just runs and doesn't the the air. I have had a man come and work on it twice but he did not find the problem. Now I need someone that can fix the problem. It is under warranty. I purchased it from Rainbow Appliace on line. The are not responding to my emails. Who do I call

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If it is under warranty you could call the manufacture and put in a complaint. get the model and serial number and go online to get phone number. Let the manufacture know your not happy and to send somebody that can fix it. It sounds like you might have an intermintent problem meaning sometimes it can hard to diagnose. Be patient it will be fixed. there are alot of things it could be, so I can't tell you how to fix it unless I was to look at it myself. good luck

Posted on Feb 01, 2009

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