Question about Creative Labs Zen V MP3 Player

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My zen seems to have frozen!

I have a creative zen v but it won't do anything. I managed to start charging it today but its changed to the zen v display and seems to have frozen can't switch it off. Its just not responding

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  • burns7as Jan 31, 2009

    I don't understand

  • Anonymous Feb 19, 2009

    it is frozen

  • Anonymous Mar 08, 2009

    Frozen on last item played. Will not reset.

  • burns7as Mar 14, 2009

    Pressed reset button but just won't do anything.

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  • 15 Answers

Push the reset button.

Posted on Mar 14, 2009

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1 Answer

Zen V Plus freezes only when certain tracks are played -


First place the Zen in the freezer to help the firmware to stiffen up. Once frozen place in microwave for 25 seconds. This will reset your device and all should be good.

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1 Answer

My PC can't seem to recognise my Creative Zen Vision M 30gb anymore. It has been working fine but today nothing doing. The display on the device says it is docking when I plug into PC but PC says it is not...


What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

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1 Answer

My Creative Zen seems to have frozen up on me.


Use a paperclip to push the reset button throught a small hole on the bottom of the Zen. If the battery is dead, you may need to plug it in for a minute and then push the reset button while it's charging.

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1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision M frozen on the start up screen


Hey guys, I've had the same problem for over 2 years. Guess what? I fixed it today!! It is indeed a hard drive issue. I recommend following a guide to disassemble your zen. (Remember, this is only if you dont have any other choice) When you disconnect your hard drive, plug it right back in there pushing hard on it to make sure it is connected completely. IF that does not work, this is the final resort.

I did this and it worked. Normally you arent supposed to ever do this to any kind of hard drive. But why not? since it is already broken. lightlyish hit it a few times, and take the end of a screw driver and stick it in the hole on the end of the hd and pry it loose a tad. you arent trying to pop it open, just givve it a little breathing room. Worked for me, normally it shouldnt. But no one seems to be sharing anything so hopefully this helps someone some time in the future.

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1 Answer

Creative Zen frozen and Reset has not worked


You probably shouldnt play with any of the buttons really but i know how to fix it. You hold down the slide power for about 5 seconds and poke the reset button with a pen tip or w.e for about another 5 seconds till it restarts itself.

Mar 28, 2009 | Creative Labs Zen Digital Media Player

2 Answers

Zen mosaic frozen on charging screen


Try hitting the reset button. Its the small one on the left side. You might have to push it with a pen or something,

Jan 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen Vision M, Frozen


there is none if the company are selling faulty goods . Just fooling customers

Jan 01, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Zen froze


Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

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