Question about LaCie 2big Network (2-disk RAID) (301257U) 1000 GB Network Storage Server

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Lacie 2big network - does not boot

I have the NAS described in the title and for some reason it doesn't boot anymore. The front light is turned to red after power on. It cannot be powered off from the button. the disks are ok, i have checked them in a computer, (reformated them).
I tried the reset procedure but the behaivour is nt changed after reset.
What can i do?

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  • henrikbg Mar 30, 2009

    I have the exact same problem. But in my situation it has never worked at all.


  • Trog3r Apr 06, 2009

    Tried putting in two new drives and can't do a hard reset on the product. The two drives that I pulled out appear to be fine as well so it looks like a problem in the controller somewhere. There's a new flash file on LaCie's site, but since I can't get it to boot then I can't get it to flash with the new software.

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SOURCE: Lacie NAS doesn't appear in network

Have you installed the lacie network assistant?

Posted on Sep 17, 2010

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LaCie 2big Triple - I replaced one drive, but capacity is wrong


Most likely the problem you are encountering is due to the RAID mode the device is set in. Most RAID arrays utilize multiple drives of the same size, or with drives of differing size, they just use a portion of the largest that matches the smallest drive. When the device rebuilt the array it partitioned off a portion of the 4tb drive of the same size as the existing 500gb drive. If you want to use full capacity of both drives you would need to use JBOD mode, which just strings the disks together into a storage pool using all available space. This won't offer the data redundancy of RAID1 or speed boost of RAID0, but should allow using full space.

Backup any vital data before doing anything, then look for a switch on the back. Rather than RAID0 or 1 the options may be labelled Safe or Fast, but JBOD is usually still labelled JBOD, or sometimes Big. You can try just flipping the switch to JBOD and seeing if it rebuilds to use all space. If that doesn't work you may need to remove the 4tb drive, connect it to a different system and erase it to get rid of the 500gb partition, then with the Lacie set to JBOD reinstall the 4tb drive so it will add its full size to the array.

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I have problems configuring my new d2 Network 2 1.5 TB HD. Either using the LaCie Network Assistant or directly the IP address, I get a blank page with the message: Please wait while loading... and it...


Hello, I had similar problem with 2Big Network2 which was freezing the same way. I know the question is old but maybe someone will find this answer useful.

I solved the problem by updating the firmware. It may seem trivial but it took some time to figure out how to do it right.

My firmware was 1.3.7 and I was unable to easily get SSH access.

To upgrade the disk you have to
1. get it recognizable by Lacie Network Assistant. If you have a fixed IP it may not see the disk. To switch your device to DHCP assigned IP you have to reset it to factory settings (without losing data). Procedure from LaCie site works (http://manuals.lacie.com/en/manuals/d2-2big-5big-network2/reset)
  1. Make sure the product is turned OFF.
  2. Press and hold down the front button. Without releasing the front button, turn the product on by pressing the power switch on the rear of the product.
  3. Keep the front button pressed until the front LED becomes solid red, then release it. (The LED should become solid red about 10 seconds after you turn on the product.)
  4. The front LED will blink blue. When it becomes static blue, press the front button once within 5 seconds to confirm reset.
  5. If any of the steps are omitted, the product will boot normally without resetting.
2. you need the LaCie Network Assistant which you can download from here http://www.lacie.com/support/drivers/driver.htm?id=10138
I used 1.5.15 version for windows
3. Once you have the LNA installed it should recognize the disk. However if it doesn't start and says you are missing bonjour service just go to the installation directory and install bonjour.msi
4. At this point you should be able to start LNA which finds your drive. Now you need firmware (capsule file). You can't just load the newest firmware out there. Given fw version can be applied only to certain previous revisions. To check which version you need you have to check your current release. To get your current release open LNA and go to Configuration tab. The current system version is displayed in the bottom-left corner.
I updated mine to next release (from 1.3.7 to 2.0.5).
5. Now you should now to which release you should update. The question is where to get the firmware from if the LaCie support page (http://www.lacie.com/fi/support/drivers/driver.htm?id=10201) does not contain the one you need ? You can use and ftp service (it's not obvious).
Go to ftp://2bignetwork2-update.lacie.com/ (just put this address in files explorer address field) and login with 2bignetwork2 user and 2bignetwork2 password. Then browse for firmware.
6. now assuming you have successfully downloaded the firmware open LNA go to configuration tab and click "Update your NAS.." button. Authenticate with admin user and admin password then browse for the capsule file and begin updating
7. drive will need couple minutes to finish (blinking blue-red) then it will restart and when the light turns solid blue you should be able to get access to the web administration interface.

As other suggested - if you don't want to risk losing data get disk(s) (if in RAID0) and use some linux box or VM to backup data.

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Windows vista is not detecting lacie network space 2 i am trying to install a lacie network space 2 (1T) on a home network. i use windows vista icw avg free virus software. i installed the latest...


In your office network, for sure, you have a DHCP server who gave the IP addresses to all devices for that network and this seems to be the reason for why you could see your NAS. On home, you also need a DHCP server. You don't say anything about you home network. The best idea is to just make a temporary network with 2 devices: your computer and your NAS by connecting the NAS directly to your computer's network adapter, set the IPV4 IP for that adapter to the same class addresses as your NAS was set by default (usually NAS had "192.168.x.y" where "x" could be 0, 1 or 2 "y" could be any value between 1 and 254, but mostly, 1) and try to access it via http to manage him (need a user name and a password). For NAS default address and username and password, consult NAS user manual. Access it with from your preferred browser using: \\192.168.x.y
Once you gain the control, cut off his DHCP service and tell him to accept the IP address from the network defined DHCP. (btw: one normal DHCP server is allowed on one network! Cascaded DHCP also is allowed, but it's a little bit complicated)
Good luck!

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Product: LaCie 2big quadra ((Professional 2-Disk RAID. I have no back-up with the 2 disks, and this soon after purchase (August 2010). Serial number: 5102001839. Disk 2 does not work. At the front, light...


If the failed hard disk drive is replaced with the exact same capacity, RPM and make of hard drive, then the array can be rebuilt. Raid 0 cannot be rebuilt as each drive contains half of the data, If RAID 1 then can be rebuilt as data on each drive is an exact copy. However if combination of RAID 0 and RAID 1 then can be rebuilt. It's best really to handel this hands on, I recommend taking it to a computer technician especially if the information on it is important.

Thanking you
damnor01

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I changed to a static IP address on my lacie-d2 and can not log on anymore. Ping works. The network is seeing the NAS, but it can not be opened.


Hi ,
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1 Answer

Lacie 2 big does,nt boot


Hmmm, reseting worked on mine. Identical symptoms except light stayed blue, not red. Unable to power down.
Before trying to get the drive working I got the data off using the procedure in the second post of this thread:

http://www.linuxforums.org/forum/peripherals-hardware/126831-reseting-lacie-2big-network.html

You need a linux system running. Maybe a live cd will do. I installed on an old IDE drive I had.

I then rest the decive using this procedure from Lacie and my drive is working again. Worthless though, because I can't trust it.

The procedure below will reset the 2Big Network to factory settings:
IMPORTANT NOTE: Following the procedure below can ERASE ALL DATA on the drive. Prior to following these directions, verify important data is stored securely on a different storage device.
Switch the drive OFF. Once it has shut down, ensure the power switch remains in the OFF position.
If the drive is in the SAFE mode, move the RAID switch to the BIG mode.
PRESS AND HOLD the button on the front. MOVE the power switch to the ON position. The light on the front of the drive will start blinking.
Once the light stops blinking, RELEASE the front button.
When released, it will begin BLINKING AGAIN. When it stops, PRESS AND HOLD the front button. The light will begin to blink again.
When the light stops blinking, RELEASE the button. The drive is now resetting itself. Switch the RAID selector back to SAFE if desired.
To restore data if it was lost during the process, recreate the shares and users on the unit prior to the reset. Any firmware updates applied will need to be applied again.

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3 Answers

Exactly same problem


check your network for conflicts, check power supply, fan and nic card, if your sure it's not the the drives inside the drive case, I have had 4 of these fail on me @work with different issues power supply nic card and both drives 4 units did the same thing and they were under warranty so when I got it back, I sold them and bought The Seagate BlackArmor NAS 420. no problems with them as of yet. Lacie get hot and components get hot and fail because there is not enough air flow I think.

Aug 13, 2009 | LaCie 2big Network (2-disk RAID) (301257U)...

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