Question about LaCie 2big Network (2-disk RAID) (301257U) 1000 GB Network Storage Server

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Lacie 2big network - does not boot

I have the NAS described in the title and for some reason it doesn't boot anymore. The front light is turned to red after power on. It cannot be powered off from the button. the disks are ok, i have checked them in a computer, (reformated them).
I tried the reset procedure but the behaivour is nt changed after reset.
What can i do?

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  • henrikbg Mar 30, 2009

    I have the exact same problem. But in my situation it has never worked at all.


  • Trog3r Apr 06, 2009

    Tried putting in two new drives and can't do a hard reset on the product. The two drives that I pulled out appear to be fine as well so it looks like a problem in the controller somewhere. There's a new flash file on LaCie's site, but since I can't get it to boot then I can't get it to flash with the new software.

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SOURCE: Lacie NAS doesn't appear in network

Have you installed the lacie network assistant?

Posted on Sep 17, 2010

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You didn't provide details on what mode you were running or if this worked before and this is a sudden event. The manual doesn't appear to cover this situation of one blinking red light: https://www.lacie.com/download/manual/UM_2big_Quadra_EC_EN.pdf
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Most likely the problem you are encountering is due to the RAID mode the device is set in. Most RAID arrays utilize multiple drives of the same size, or with drives of differing size, they just use a portion of the largest that matches the smallest drive. When the device rebuilt the array it partitioned off a portion of the 4tb drive of the same size as the existing 500gb drive. If you want to use full capacity of both drives you would need to use JBOD mode, which just strings the disks together into a storage pool using all available space. This won't offer the data redundancy of RAID1 or speed boost of RAID0, but should allow using full space.

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I have problems configuring my new d2 Network 2 1.5 TB HD. Either using the LaCie Network Assistant or directly the IP address, I get a blank page with the message: Please wait while loading... and it...


Hello, I had similar problem with 2Big Network2 which was freezing the same way. I know the question is old but maybe someone will find this answer useful.

I solved the problem by updating the firmware. It may seem trivial but it took some time to figure out how to do it right.

My firmware was 1.3.7 and I was unable to easily get SSH access.

To upgrade the disk you have to
1. get it recognizable by Lacie Network Assistant. If you have a fixed IP it may not see the disk. To switch your device to DHCP assigned IP you have to reset it to factory settings (without losing data). Procedure from LaCie site works (http://manuals.lacie.com/en/manuals/d2-2big-5big-network2/reset)
  1. Make sure the product is turned OFF.
  2. Press and hold down the front button. Without releasing the front button, turn the product on by pressing the power switch on the rear of the product.
  3. Keep the front button pressed until the front LED becomes solid red, then release it. (The LED should become solid red about 10 seconds after you turn on the product.)
  4. The front LED will blink blue. When it becomes static blue, press the front button once within 5 seconds to confirm reset.
  5. If any of the steps are omitted, the product will boot normally without resetting.
2. you need the LaCie Network Assistant which you can download from here http://www.lacie.com/support/drivers/driver.htm?id=10138
I used 1.5.15 version for windows
3. Once you have the LNA installed it should recognize the disk. However if it doesn't start and says you are missing bonjour service just go to the installation directory and install bonjour.msi
4. At this point you should be able to start LNA which finds your drive. Now you need firmware (capsule file). You can't just load the newest firmware out there. Given fw version can be applied only to certain previous revisions. To check which version you need you have to check your current release. To get your current release open LNA and go to Configuration tab. The current system version is displayed in the bottom-left corner.
I updated mine to next release (from 1.3.7 to 2.0.5).
5. Now you should now to which release you should update. The question is where to get the firmware from if the LaCie support page (http://www.lacie.com/fi/support/drivers/driver.htm?id=10201) does not contain the one you need ? You can use and ftp service (it's not obvious).
Go to ftp://2bignetwork2-update.lacie.com/ (just put this address in files explorer address field) and login with 2bignetwork2 user and 2bignetwork2 password. Then browse for firmware.
6. now assuming you have successfully downloaded the firmware open LNA go to configuration tab and click "Update your NAS.." button. Authenticate with admin user and admin password then browse for the capsule file and begin updating
7. drive will need couple minutes to finish (blinking blue-red) then it will restart and when the light turns solid blue you should be able to get access to the web administration interface.

As other suggested - if you don't want to risk losing data get disk(s) (if in RAID0) and use some linux box or VM to backup data.

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The front LED flashes red & blue when I turn it on. What does this mean?


LED Indicators - LaCie 2big Network
The LED indicators above the drive bays and the front LED indicate drive status and activity.
During Startup
  • Front LED – blinks red/blue until both disks are powered on, then turns solid blue.
  • Rear LEDs – blinks red/blue until corresponding disk is powered on, then turns solid blue.
NOTE: If the device is not able to initiate the boot process following disk startup, the front is solid red.
During Bootup
  • Front LED – solid blue
  • Rear LEDs – solid blue
NOTE: If a disk is failing, both the disk’s corresponding rear LED and the front LED will be solid red.
During RAID Synchronization
  • Front LED – solid red
  • Rear LEDs – The LED corresponding to the original disk will be blinking blue and the one being synchronized is blinking red
  • Once both disks are synchronized, their corresponding rear LED and the front LED will be solid blue.

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Lacie 2 big does,nt boot


Hmmm, reseting worked on mine. Identical symptoms except light stayed blue, not red. Unable to power down.
Before trying to get the drive working I got the data off using the procedure in the second post of this thread:

http://www.linuxforums.org/forum/peripherals-hardware/126831-reseting-lacie-2big-network.html

You need a linux system running. Maybe a live cd will do. I installed on an old IDE drive I had.

I then rest the decive using this procedure from Lacie and my drive is working again. Worthless though, because I can't trust it.

The procedure below will reset the 2Big Network to factory settings:
IMPORTANT NOTE: Following the procedure below can ERASE ALL DATA on the drive. Prior to following these directions, verify important data is stored securely on a different storage device.
Switch the drive OFF. Once it has shut down, ensure the power switch remains in the OFF position.
If the drive is in the SAFE mode, move the RAID switch to the BIG mode.
PRESS AND HOLD the button on the front. MOVE the power switch to the ON position. The light on the front of the drive will start blinking.
Once the light stops blinking, RELEASE the front button.
When released, it will begin BLINKING AGAIN. When it stops, PRESS AND HOLD the front button. The light will begin to blink again.
When the light stops blinking, RELEASE the button. The drive is now resetting itself. Switch the RAID selector back to SAFE if desired.
To restore data if it was lost during the process, recreate the shares and users on the unit prior to the reset. Any firmware updates applied will need to be applied again.

Sep 02, 2009 | LaCie 2big Network (2-disk RAID) (301257U)...

3 Answers

Exactly same problem


check your network for conflicts, check power supply, fan and nic card, if your sure it's not the the drives inside the drive case, I have had 4 of these fail on me @work with different issues power supply nic card and both drives 4 units did the same thing and they were under warranty so when I got it back, I sold them and bought The Seagate BlackArmor NAS 420. no problems with them as of yet. Lacie get hot and components get hot and fail because there is not enough air flow I think.

Aug 13, 2009 | LaCie 2big Network (2-disk RAID) (301257U)...

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