Question about Samsung SC-D103 Mini DV Digital Camcorder
My camera has a black LCD screen and Lens view. I can play video but I cant record anything but audio. I see I'm not the only one. Maybe we can put together some kind of document and send it to samsung.
I own the same camera, I have had the same problem on and off for years. Here is what the solution is: ON THE TOP OF THE CAMERA THERE ARE A COUPLE OF BUTTONS WHERE THE PLAYBACK IS AND REWIND ETC... YOU WILL ALSO SEE SEE A BUTTON " BLC / MULTI DISP. wHEN YOUR VIEWER IS BLACK PRESS AND HOLD THAT DOWN AND YOUR PICTURE WILL COME BACK UP. I don't know what this feature is for maybe a lousy fade control, but this will bring your picture back in to the viewfinder. Good Luck...
Posted on Apr 05, 2008
It's your CCD chip. Believe me, I hassled through this whole thing with Samsung. The CCD's in alot of cameras (Sony, Samsung etc.) came from a bad batch a couple years back. The other manufacturers offered free repairs, Samsung denied the problem even existed. I found out about it when my camera went "black" while trying to record. Pre-recorded tapes played fine but when I tried to record only the audio came through - no video. I had to work Samsung over from top to bottom and finally got my unit repaired at no cost. They told me "no" alot of times but I kept asking to speak to higher ranking people and finally talked some sense into an "executive customer service" representative after about a 45 minute discussion. Call 1800-SAMSUNG and don't give up until your camera is fixed at no cost to you!
Posted on Mar 20, 2008
Class action lawsuit was filed. Go to www.samsungclassaction.com for more info.
Posted on Mar 09, 2008
OK folks, I think I know what is going on here. I have had an SCD103
sitting on a shelf for a couple of years and decided to use it for a
project. I was very disappointed to find that the LCD and the
viewfinder were black like that of everyone else on this topic. I was
happy to hear that Samsung had agreed to replace it.
I decided to if I could get video through the Firewire connection to the computer. This is a common feature of camera's with a IEEE1394 connector. So I plugged the cable into the camera and then into the firewire port on my computer. The computer recognized the camera and BAM! the video instantly started working on the camera. Both the LCD and viewfinder and as expected I saw the video on the preview screen Microsoft Movie Maker.
I think what has happened here is that the main battery went completely dead while on the shelf and I have no "watch" battery in the camera for the date and time. Leaving it on the shelf with a dead battery for 2 years has caused a software glitch in the camera. My best guess is that something occurs when the Firewire is connected to reset the camera and it starts working. I have been using the camera for over a week with not a single issue. Nothing was ever wrong with the CCD.
The bad news is Samsung is not going to replace it with a newer model now. :(
If anyone else has success with this please let me know, dabeckham at yahoo.
Posted on Oct 05, 2009
The class action lawsuit regarding this problem was recently settled. By calling Samsung you can either get a free exchange, repair, or refund. If you choose the exchange you will recieve a free camcorder, model number SC-D382. Not a bad deal!!
Posted on Oct 10, 2008
Actually It is your CCD chip. 100% correct. And actually it is quite an easy fix if you are confident in yourself and can take electronics apart. I am by no means An electronic repair person.
I bought A scd-103 and A scd-107 off of E-Bay and the 103 actually turned on but there was A black screen and when I recorded I could only get audio as well. I then took both cameras apart and swapped the SCD-107 CCD chip into the SCD-103 camera. VOILA it works like new. I don't know where you can buy the CCD chip or even how much it costs. Wish I knew then I would have people send them into me and put the new chip in for them for A cost of $50 dollars + the chip cost. I think A $150 is rediculous to have them just look at it for that price. As I am sure the inflated cost they would charge for the chip itself. If I get enough people interested I will look into how much they do cost and see if it is worth the cost of the camera.
Take care everyone.
Posted on Jul 03, 2008
I tried solution 6 and it worked. I have a Samsung SCD86 though, had the same problem. I plugged in the firewire and the USB but it didn't seem to fix it. So I downloaded the device manager and tried using it via Crossover because I have a mac, and it didn't capture anything there. So I wanted to try it on a pc and when I moved upstairs and turned my camera on I could see ****! Somewhere in all that it got fixed! Thanks!!!
Posted on Oct 05, 2010
OK, years old but my camera has been sitting on the shelf for years, too. The main battery is dead but the backup still powering the right date.
I did similar to Solution #10, but instead of the firewire, I just used the regular USB. I plugged it in, turned it to player mode. My computer didn't recognize it, and didn't install the hardware, but once I unplugged it, the video starting working.
No wonder Samsung denied it was a problem with the CCD. Replacing the CCD probably just rebooted the software. What a screw job those lawyers did to Samsung, with the help of know-it-all technicians and "engineers."
Posted on May 05, 2010
Today is 1/30/2010 and I did not know others were having the same problem until I called Samsung today and was told to pay $160 up front and they would send me a prepaid shipment label to ship the camcorder at no cost. I thought it was strange and went to google to see if I could find a better price and I put in the issues. I located information on the suit filed and called Samsung back with a serious attitude because I felt it was not right to try and continue to rip people off after your lawsuit. So I am to call back Monday to the customer relations department. What a joke!
Posted on Jan 30, 2010
Same problem here, called samsung and they said for 160 bucks they will look at it, It is the same model, same problem so it has to be the same fix, after getting no where with them i went too
see how i make out there
Posted on Dec 06, 2009
I have the SAME issue.
I bought my camera in 2004.
I still have the original receipt. Do you think it's optimistic to think I might get any help from Samsung or even a replacement?
The camera worked well for about one year.
Posted on Nov 30, 2009
The camera modual where it attaches to the printed circuit bord in side has a bad connecion. Take the camera apart and remove the camera modual and reinstall it than it will start working again.
Posted on Oct 04, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Mar 19, 2010 | Sony Handycam DCR-SR40 Camcorder
Oct 01, 2009 | Sony Handycam DCR-HC42 Mini DV Digital...
Aug 06, 2009 | Sony Handycam DCR-HC30 Mini DV Digital...
May 11, 2009 | Cameras
Aug 29, 2008 | Samsung 1.5MP High-Definition Digital...
Aug 01, 2008 | Sony Handycam DCR-TRV265E Digital...
Mar 22, 2006 | Sony Handycam CCD-TRV318 Camcorder
5,698 people viewed this question
Usually answered in minutes!