Question about HP Pavilion dv6000z Notebook

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CD/DVD Device not working

Help me fix my note book CD/DVD compartment

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  • binaqua1 Jan 31, 2009

    I shall be greatful if the CD/DVD works

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A lot of times the reason your cd/dvd does not work is because your upper and lower filters are corrupted. This is an easy why to fix them.
Click here and all you have to do is run the program.

I hope this works!

Posted on Jan 31, 2009

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Posted on Jan 02, 2017

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If you are not able to boot from CD or DVD you can use portable DVD readers to boot your note book .

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Cd player wont work on acer laptop


You can try this trick - It might work - But, only if this is the root cause of your problem:

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

How CD/DVD issues can occur

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the CD/DVD problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

How to fix CD/DVD issues
First Backup the registry.

Step 1: Start Registry Editor
type "regedit" in the Start Run box.
Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
* If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
* If you do not see the UpperFilters registry entry, you still might have to remove the
LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
6. On the Edit menu, click Delete.
7. Click Yes when you receive the following message:
Are you sure you want to delete this value?

The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry

1. In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
2. On the Edit menu, click Delete.
3. Click Yes when you receive the following message:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed.
4. Exit Registry Editor.

Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.


Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled..hope this will help you

Oct 23, 2010 | Computers & Internet

1 Answer

My note book cd rom fail to read and reject all types of cd or dvd. Tell me why, please.


Either your CD/DVD drive is dirty & needs to be cleaned, or the drive has gone bad & needs to be replaced.
First, try to take the drive off the laptop. Open the drive & blow compressed air into it (from a can of compressed air) to clean it. You could also clean the lens (the small round glassy object inside the drive) using lens cleaning tissues & lens cleaning fluid.
If this did not fix the problem, you will need to replace the CD/DVD drive with a working one, or use an external CD/DVD drive.

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Hp 9910dv doesn't recognise dvd/cd drive What


This issue could be due to corrupt or missing CD/DVD drive drivers or corrupt registry keys. To resolve this issue, perform the following:

Remove and reseat the CD/DVD Drive of the notebook by referring the service manual provided below:

http://h10032.www1.hp.com/ctg/Manual/c01951704.pdf

Refer page no: 59 & 60.
NOTE: PDF manuals require the Adobe Acrobat Reader for viewing and printing.
If issue persists, Run Microsoft Fix it to remove drive limits. You can find Microsoft Fix it in the web link below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00678214&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3740565&lang=en


Further, reinstall CD/DVD drivers from Device Manager by following the steps listed below:

1. Click Start, Control Panel, Device Manager.
2. This opens Device Manager window.
3. Click "+" beside CD/DVD Device Category.
4. Right-click the listed CD/DVD/RW and select Uninstall.
5. Follow onscreen instructions to complete the uninstallation.
6. Now restart the system.

Windows will redetect the device on restart and reinstalls the drivers automatically. Now check for the issue.

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1 Answer

Hi, My Optiarc DVD RW AD 7530B doesnt read or play DVDS or CDs. it has power but when you click on E drive, an error comes up, that there is no disc


hey gues... we have some problem about my dvd/cd rewritable Drives model AD-7530B . it's my note book HP 520 can detect disk drive , but can not work anything . could you help me and give me information . how i can solution this problem ?... thank's

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To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

That should do it for you, good luck
please leave a rating, thankyou kindly

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1 Answer

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right click on my computer-->select device manager-->check cd/dvd rom there. If it is disabled there, please enable.If this doesn't help,contact me.

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Look at the "back" of the device.
You'll see 40 pins (2 rows of 20 pins), 6 pins (2 rows of 3 pins), and 1 row of 4 pins.

The 40-pins is the "data" connection -- note that there is a "notch" centered in the plastic above the pins -- to ensure that the ribbon-cable can only be connected the _correct_ way.

The 4-pins is the "power" connection, note that 2 corners are beveled, again to ensure that the power-connector only fits in the _correct_ way.

The 6-pins are labelled: MA(ster) & SL(ave) & C(able)S(elect).
Move the small jumper to the 2 'CS' pins.

With the computer turned-off, connect the "data" and "power" cables.

Windows should "detect" this "new hardware", without needing a CD, and fully install the device.

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