Question about Kenmore Oasis HE 27082 Top Load Washer
Do any of the lights come on when you press the power button? if nothing comes on, then check the GFI outlet and see if it has tripped. quick check would be to unplug the washer from the wall and plug in a lamp. if the lamp doesn't work either, then the outlet doesn't have power.
either the GFI needs to be reset or the circuit breaker at the main panel needs to be reset. one GFI will control a couple of outlets that could be exposed to water (eg, bathrooms, laundry rooms, outdoors, etc). you'll need to find the one and hit the RESET button on the outlet.
if the GFI outlet is reset and still no power to the lamp, then find the circuit breaker panel (usually in a garage, basement or outdoors). open the door and see if one of the breakers has tripped. reset it (or replace if its an old style glass fuse) and see if power is now restored to the outlet cause the lamp now lights up.
if power is there to the outlet, but the washer still will not come on (and either work or display error codes), then one more thing to check is the connection at the machine/motor control unit (connector P13 at the unit). disconnect the washer from the wall outlet. to access P13, you'll have to remove the top console panel (its the one that has all on the buttons on it). its held on with 3 screws on the back that you can get to from the top (no need to move the washer out from the wall). loosen the screws, tip the the panel forward and lift it up. it will be connected to the computer board, so just move it out of the way. P13 will have the large black wires going to it. give it a push to see if its not locked in place. if you hear a "click", then it was not properly connected. you can remove it and reinstall it if you want, but make sure the machine is not plugged into the wall outlet.
put the console back together, plug the washer in and see if it works. if it still doesn't power up, then sounds like the computer board is dead and you'll need a new one. its about $150 from searspartsonline. replacing it is easy, but sears may pay $150 towards labor and $100 towards parts. give them a call.
Posted on Feb 01, 2009
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