Question about NetGear RangeMax WPN824 Wireless Router (WPN824NAR)

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Mtu error Hi im just bought a inteno x5668Residental gateway and now i can´t login to my xbox live account anymore due to sufficient mtu.. What to do it dosen´t seem to have any manually mtu settings on the modem... PLz HEEELLLPPP!!

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MTU Adjustment

1. Access the web-based utility of the router.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

2. Adjust the MTU setting.

a. Click on the WAN Setup under Advanced tab.
b. Lower down the MTU size to 1492, 1400, 1358 or 1300.
c. Click on the Apply button.

Note: You may verify from your ISP the recommended MTU size you can use.

Additional info for xbox connection
Port Forwarding

A. Determining the IP Address and MAC Address of a Computer:

Note: Please use the computer for which the Ports are to be opened:

For Windows 2000/XP users:

1. Please click on Start and select Run.
2. Type in cmd and click on OK.
3. In the Command Prompt, please type ipconfig/all then press Enter or Return key.
4. Please make sure that the Ethernet adapter has an IP Address that is the same range as the router (e.g. 192.168.1.2 for the computer and 192.168.1.1 for the router).
5. Please note down the IP address and Physical address.

B. Reserving an IP Address:

1. Please open any web browser like Internet Explorer or Netscape Navigator.
2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. When the setup page opens, click on LAN IP Setup under Advanced tab.
5. Click on Add under Address Reservation.
6. Under Address Reservation window, please select the radio button of the computer you wish to add from the Address Reservation Table.
7. If the computer you want is not on the list, please click on the Refresh button to update the table.
8. If the computer is still not on the Address Reservation Table, please type in the IP Address, MAC Address (Physical Address), and Device Name of the computer you wish to add.
9. Click the Add button when done.

C. Opening Pre-Defined Ports for Internet Services:

1. Click on the option with the name Port Forwarding/Port Triggering under the Advanced menu.
2. Please select the service type Port Forwarding. The router pre-defined services are listed there.
3. From the Service Name pull down list, select the service that needs to be hosted.
4. Enter the IP address of the computer in the Server IP Address box.
5. Click the Add or Apply button.
6. Repeat all steps to open more ports.

Note: If the name of the Internet service does not appear in the drop down list, you may manually open the ports for that Internet service. Please follow the steps below:

D. Opening Ports for Games, Applications or Custom Ports:

1. Click on Add Custom Service button.
2. Type the service name in the Service Name box and the lower range numbers in the Starting Port box.
3. If the application uses only a single port; type in the same port number in the Ending Port box.
4. If the application uses a range of ports; type in the higher range numbers in the Ending Port box.
5. Type the IP address of the computer in the Server IP Address box. Click Apply button.
6. It will then refresh to the Port Forwarding page, and will show the list of all ports opened in tabulation.
7. Repeat all steps to add more ports for more services.

E. To Edit or Delete a Service Entry:

1. Click on the Radio Button that needs to be Edited /Deleted, under the Port Forwarding page.
2. Modify the information from the Service Name, Starting Port, Ending Port, and the Server IP Address, and then click the Apply button.

Posted on Jun 02, 2009

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Related Questions:

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

I am 14 and was playing xbox live, it shut me offline and when i diagnosed the proble it said my mtu setting need to be at least 1364, how can i fix that?


MTU is the maximum size (in bytes) a protocol is able to send. Not super familiar with xbox but I would check under your network settings. Although I doublt the xbox will allow you to set this. So the next step would be to check your router settings. You will need the following
  • A PC or laptop
  • Ethernet cable
You will need a computer plugged in via ethernet into your router.
  • Open a browser and enter the gateway address in the address bar
  • You can obtain your gateway address by going to a command prompt and typing "ipconfig"
  • Login to your router (if you've never setup the router with a login it will probably be a generic login such as admin/, admin/admin, / or /admin
  • Look for your MTU setting, this is generally under the advanced settings
  • Set it to 1500 if it is not already.
Please comment with how the xbox is connected to your network as well Comment back if you need more assistance
Another cause of xbox live booting you is if someone logs into your xbox live account else where as xbox live only allows for one login at any give time.

Aug 12, 2011 | Computers & Internet

1 Answer

What is the mtu and can it be changed?


To change the mtu you have to login to the web page of the modem and from there you will have an option to change the mtu. The default will be 1492 , change that to 1400 or 1358 for reliable communication with the x-box.

Dec 06, 2009 | Efficient Networks SpeedStream 5360...

1 Answer

Hi im new and im trying 2 fix my mtu settings 4 my xbox360 but do


the mtu may be because xbox live is being updated, id wait 24 hours and if it still doesnt work contact your isp(internet service provider).

Jul 12, 2009 | Microsoft Xbox 360 Console

2 Answers

Mtu settings


Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

Jun 19, 2009 | Belkin (F5D7633UK4A) Wireless Router

1 Answer

I recently got wireless internet from a Zonet router and i cant connect to my XBOX live account because it states that i dont have a sufficient MTU setting of 1364 which i need to connect to XBOX live


Go to your router, you can do that by simple going to a browser and then put your gateway in it. You will be asked for a password, after that you can now change the MTU setting in your router.

May 02, 2009 | Zonet ZSR3104WE 802.11G MIMO WIRELESS...

1 Answer

Xbox live is not working it keeps coming up with 'you need an active connection to play online or system link matches' but my connection is fi and none of my friends can play as well?


Suggestion: <b>MTU Error</b>

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

4 Answers

MTU fail actiontec gt704wg


I opened my xbox 360 and i did not see a switch any where. don't do it its a lie.

Jan 06, 2008 | Actiontec (GT704WG) Router

1 Answer

MTU con connecting. How to fix ?


What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.


To change the MTu login to your admin router panel:
  1. Go to start>Run>cmd>type ipconfig
  2. look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
  3. Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.
More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Oct 21, 2007 | Microsoft Xbox 360 Console

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