Question about NetGear RangeMax WPN824 Wireless Router (WPN824NAR)

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Mtu error Hi im just bought a inteno x5668Residental gateway and now i can´t login to my xbox live account anymore due to sufficient mtu.. What to do it dosen´t seem to have any manually mtu settings on the modem... PLz HEEELLLPPP!!

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MTU Adjustment

1. Access the web-based utility of the router.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

2. Adjust the MTU setting.

a. Click on the WAN Setup under Advanced tab.
b. Lower down the MTU size to 1492, 1400, 1358 or 1300.
c. Click on the Apply button.

Note: You may verify from your ISP the recommended MTU size you can use.

Additional info for xbox connection
Port Forwarding

A. Determining the IP Address and MAC Address of a Computer:

Note: Please use the computer for which the Ports are to be opened:

For Windows 2000/XP users:

1. Please click on Start and select Run.
2. Type in cmd and click on OK.
3. In the Command Prompt, please type ipconfig/all then press Enter or Return key.
4. Please make sure that the Ethernet adapter has an IP Address that is the same range as the router (e.g. 192.168.1.2 for the computer and 192.168.1.1 for the router).
5. Please note down the IP address and Physical address.

B. Reserving an IP Address:

1. Please open any web browser like Internet Explorer or Netscape Navigator.
2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. When the setup page opens, click on LAN IP Setup under Advanced tab.
5. Click on Add under Address Reservation.
6. Under Address Reservation window, please select the radio button of the computer you wish to add from the Address Reservation Table.
7. If the computer you want is not on the list, please click on the Refresh button to update the table.
8. If the computer is still not on the Address Reservation Table, please type in the IP Address, MAC Address (Physical Address), and Device Name of the computer you wish to add.
9. Click the Add button when done.

C. Opening Pre-Defined Ports for Internet Services:

1. Click on the option with the name Port Forwarding/Port Triggering under the Advanced menu.
2. Please select the service type Port Forwarding. The router pre-defined services are listed there.
3. From the Service Name pull down list, select the service that needs to be hosted.
4. Enter the IP address of the computer in the Server IP Address box.
5. Click the Add or Apply button.
6. Repeat all steps to open more ports.

Note: If the name of the Internet service does not appear in the drop down list, you may manually open the ports for that Internet service. Please follow the steps below:

D. Opening Ports for Games, Applications or Custom Ports:

1. Click on Add Custom Service button.
2. Type the service name in the Service Name box and the lower range numbers in the Starting Port box.
3. If the application uses only a single port; type in the same port number in the Ending Port box.
4. If the application uses a range of ports; type in the higher range numbers in the Ending Port box.
5. Type the IP address of the computer in the Server IP Address box. Click Apply button.
6. It will then refresh to the Port Forwarding page, and will show the list of all ports opened in tabulation.
7. Repeat all steps to add more ports for more services.

E. To Edit or Delete a Service Entry:

1. Click on the Radio Button that needs to be Edited /Deleted, under the Port Forwarding page.
2. Modify the information from the Service Name, Starting Port, Ending Port, and the Server IP Address, and then click the Apply button.

Posted on Jun 02, 2009

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2 Answers

Mtu settings


Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

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you have to log on to the router and under the WAN mode, you should have the option of changing the MTU. IF you have not made changes to the router settings, type http://192.168.0.1 in your browser . In the page that comes up, type in username as admin and no password.
This should take you to the browser login page.
Hope this helps
Thanks Ranjit ranjit@supportminds.com

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Today would be a bad time to test for a connection issue with XBox Live. It is down today for maintenance, if it worked before today, I would just wait until tomorrow and try again.

http://www.product-reviews.net/2009/06/16/xbox-live-down-on-june-16-maintenance-also-for-zune/

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The below link goes to a Microsoft Knowledge base article which addresses this issue.

http://support.microsoft.com/kb/840419

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Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
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