Question about Canon i860 InkJet Photo Printer

1 Answer

My Canon i860 just can't print out black words, it's frustrating

I am 100% sure that my black inks are all full, and in the right positions on the printhead color slots too. In fact all my inks are full AND my printhead is brand new out from the box. This printer is not new however. So I did what I could to help my printer print out words from a website, I tried deep cleaning, and it did nothing to make the words appear. I did a print head alignment, I had a paper jam, it was moving & grooving, in and out motion, and finally came out, and it printed out 4 colored blocks. And got myself a error... About the 4 colored blocks,

There is a 1" inch black block, and another but just blue. And I have another set of 2 blocks, black, but only a centimeter.

Strange, then a error occurred on the canon i860 window with the ink indicators. Error says

"An error occurred during automatic print head alignment.
Press the RESUME button to clear the error. Refer to the user's guide to check the error, and reexecute print head alignment. If an error still occurs, carry out manual alignment.

I tried "nozzle check" and a the same error occured and I don't do anything.

I don't get it, what's wrong?

Posted by on

  • 3 more comments 
  • iimaginethat Jan 31, 2009

    I have the same problem. Happened all at once but I think I had run the head alignment maintance item prior. It has been an excellent printer and I don't want a new one. I'm sure this is fixable, but how??

    Any help is grately appreciated...


  • Anonymous Feb 08, 2009

    Won't print just the black; colors print fine. Nozzle check fine. Alignment fine. What is wrong?

  • Sidge Feb 11, 2009

    Never had a problem with printer until now. I can't print any text in black. Colors print fine, photos print fine. Any suggestions????

  • vveber Feb 11, 2009

    Same problem all of a sudden - this printer has worked great for years but it just stopped printing the black text. I have tried everything. No luck.

  • pgpt68 same Mar 17, 2009

    My printer is doing the same thing, all colors will print fine, I can even print grey, but no black.   I get an error 2500, press reset button and run print head alignment again.    I jsut get the same problem.   By the way, when I print the alignment from the manual mode, I am missing lines "A" and "G".   It is something with the black.   Plenty of ink, no obstructions, I think I need to do a manual adjustment....but HOW!



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 188 Answers

Pull the ink cartage back out to see if a clear film is not on the cartage??? Check the area by cleaning the ink cartage with rubbing alchole, and also the area that the ink cartage goes into. Use a cotton ball the clean these area with.

Posted on Jan 31, 2009

  • max romano Oct 22, 2010

    Same problem. I got results by removing the ink cartridges and setting them aside. I pulled the nozzle tray and washed the nozzles in isopropyl alcohol. I also soaked the "3e black" ink tank. I dried out the tray real good, reassembled, did about a dozen deep cleanings through the software and a dozen text prints later, I have results.
    Note: I did not place the color inks or black-6 back in while trying to get the text to print.
    Keep in mind, I was already set to buy a new printer so fixing this with a liquid cleaner is an at-your-own-risk job.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

It only prints the things that are in blue. All print cartridges are full.

There are only two possible reasons for black, magenta and yellow inks not reaching the paper:

1) You have forgotton to pull off the yellow tabs (they release a
breather-hole that allows the liquid to flow) or
2) The printhead nozzles are blocked with old dried up ink from previous

See here our "printer tips" page:

The i860 is really quite an old printer now - might be time to replace it! Before you do see the tips shown here:

Good luck!


Feb 22, 2011 | Canon i860 InkJet Photo Printer

1 Answer

My Canon I860 has stopped printing any of the colors. When printing a color picture, the printing takes an extra long time and then only the black colors are printed.

To solve the problem follow the mentioned stages bellow:
1.Click start, then printer and fax icon maintenance tab, then clic ink cartridge setting
3. Select auto dedection or Black and colour cartridge.
Then cloge all.
Thank you.

Aug 27, 2010 | Canon i860 InkJet Photo Printer

1 Answer

Canon i860 black doesnt print correct


Some times it needs a good clean up but this is up to you if you want to do this I put down here. But after you don this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok it got to be the heads blockage
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 07, 2010 | Canon i860 InkJet Photo Printer

1 Answer

Large black ink tank is not being used by the printer.

The little cartridges are pigment for photo printing. The Large black cart is ink for plain paper (usually text) printing. If you select a photo paper in the print setup menu, you will use very little of the ink.
To check the function of the large cart print out a test sheet from the printer maintenance menu. You may need to run a head cleaning to get all the nozzles to work.

May 11, 2009 | Canon i860 InkJet Photo Printer

1 Answer

Waste ink tank over flowing??

Hi, like every ink jet printer, there should be an ink pad(spunch) at the bottom of the printer to collect the waste. That spunch might be full of ink. You could locate it, remove and try to clean it under the water. See if it works

Apr 03, 2009 | Canon i860 InkJet Photo Printer

1 Answer

Prints suddenly red & cleaning doesn't help

The Color printer catridge ink might be low . You nned to replace.

Dec 15, 2008 | Canon i860 InkJet Photo Printer

1 Answer

My Canon i860 is not printing magenta. I run all the maintenace functions -- nozzle check pattern, print head alignment, cleaning, and deep cleaning -- twice. Problem persists. The magenta ink tank is...

If everything is clean and working fine then you need to first replace the ink tank and then check.

Also check if its happenning with eery application or some specific applicaion like MS WORD or MS POWERPOINT.


Nov 14, 2008 | Office Equipment & Supplies

1 Answer

Printing in black "fuzzy"

have you replaced the ink art with a new one?
if you have time to replace the print head.

Dec 13, 2007 | Canon i860 InkJet Photo Printer

Not finding what you are looking for?
Canon i860 InkJet Photo Printer Logo

742 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2068 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides