Question about Toshiba SD-1700 DVD Player

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Toshiba dvd player "no disc" message

Toshiba portable dvd player model no SD-P1707SE. "No disc" message when disc is inserted. Cleaning disc inserted but still the same "no disc" message.

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  • omari007 Feb 06, 2009

    I have the same problem.

    I bought a brand new dvd player of the same model from a reputable seller on eBay and when arrived, all discs I have attempted to play, the screen just says 'no disc'.

    I then called Toshiba Customer Helpline on 01159766958 for advice and they have a sh*t service, no help at all other than we 'don't deal with eBay'

    'stupid' response when its Toshiba brand and still under their warranty!

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5 Suggested Answers

SOURCE: Toshiba SD-3980

http://www.tacp.toshiba.com/tacpassets-images/notices/sd-3980_sd-k750.asp

read that

Posted on Mar 23, 2008

VOTIT
  • 2071 Answers

SOURCE: APEX AD-1115 DVD PLAYER

Manually cleaning the lens
To locate the laser lens, look around the door or drawer of the DVD player and you will see a small circular disc, which is often called the turntable or disc platter. Right off the edge of the platter you should see a small clear lens. There are some manufacturers that have had problems with the lens, depending on the age of the unit. In these problem players, moving the unit to a different location, turning the unit upside down, or sometimes even without moving the unit, the lens can become detached from the laser assembly and floats around inside the unit. You can re-glue it back with a little crazy glue, BUT it must be perfectly centered, and without getting any glue on it. So, if you don’t see the plastic lens, but instead see the laser pick-up assembly, look around for the lens inside the unit and glue it back on.
To clean the lens you must use very little pressure. Take a cotton swab and barely moisten it with plain, non-scented, or oily type alcohol. In a swirling motion, very gently rub the lens until you’ve covered it entirely. Then repeat using the dry end.
If the cleaning didn’t help, don’t despair just yet. You can see if there’s a problem elsewhere in the unit by using a few simple tricks and tips.
First thing you want to see if the unit’s laser is in good working order. This method isn’t foolproof, but most of the time works admirably. When you insert a disc, see if you can look up underneath where the disc sits on the turntable. Observe the laser lens going up and down. If the lens is trying to focus, that’s good! After a few seconds of the lens trying to focus, the platter should start to spin. On almost every CD/DVD unit I've encountered, the unit won't spin unless the laser has properly focused on the surface of the disc. If the unit spins up and and then shuts down, you should check and make sure the laser pick-up assembly slider mechanism is working without any obstructions and that the small chrome rail that it slides on is slightly greased. Don’t go overboard with the grease though, as too much can cause all sorts of problems.
The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn’t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There’s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also.
If the disc starts to spin slowly and doesn’t come up to speed, the spindle motor that’s attached to the turntable platter is a common problem. There could also be a problem with the spindle motor driver controller IC or the power supply regulator that supplies voltage to the driver IC. If the disc starts to spin and then spins really fast, or stops and starts to spin backwards, your problem is the laser pick-up assembly or the servo control circuit. If you continue to have problems after cleaning and checking the other things listed above, you may have a problem with the player's alignment. Of course, one of the problems you'll face checking alignments on a DVD/CD player is that you’re going to need to use an oscilloscope on most of them. If you have the proper tools and equipment, the first thing to look at is the RF pattern of the unit while its playing. It should be a sharp and clear pattern. If it's dull and smeared, then the laser could be weak.
Also, in these units are very critical alignments called the focus/tracking gains and offsets. When these alignments are off, it can often cause intermittent troubles. As the unit ages and parts change value, so do these alignments, and will need to be checked. In my time as service technician repairing DVD/CD players, 65% of the laser pick-up assembles I have tested were good and only needed a small adjustment. Today's technology makes it unfeasible for a shop to hook up a DVD/CD player, and even some recorders, to their equipment and make these adjustments because of the cost involved.

Hope this may help;

Regards,
VOTIT

DON'T TO FORGET TO RATE

Posted on Aug 25, 2008

  • 1 Answer

SOURCE: Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"

Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: I have a Toshiba SD-P91S

I Have a Toshiba SD-p91S portable DVD player and I want region Free

Posted on Apr 14, 2009

fieldy14
  • 456 Answers

SOURCE: my Toshiba portable dvd player says no Valid Disc

If the units under warranty you may want to contact Toshiba as it sounds your unit is in need of a replacement laser assembly.
If the unit isnt under warranty, Toshiba should be able to supply the parts you need and as long as you mark every thing that you remove, as to know where it goes when re-assembling the unit. The lasers arent difficult to replace. Good luck.

Posted on Jun 07, 2010

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Hello
Check whether the disc inserted into the player spins. If it does not spins, replace the sled motor.

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Get a lens cleaning disc and run that and see if that cures problem.



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Please dont forget to vote this answer was helpful

Many thanks

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Feb 18, 2011 | Toshiba SD-3205 Multi-disc DVD Player

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After I insert the disc, the digital readout say bAd and the screen states Incorrect Disc.


Hi,
There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.

"Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit. If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit."

Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit.
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hi... the problem might be in ur dvd... If ur dvd is perfect and u found that ur player has some problem means the best solution is that to clean up ur dvd player lense which plays a vital role in reading ur dvd when u insert into it...For cleaning up ur lense all u need is a lense cleaner dvd available in electronic shops.. u can purchase it and play that dvd as normal one.. ur problem will get solved..

thank u rate me!!!

Feb 07, 2009 | Toshiba SD-3980 DVD Player

2 Answers

Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"


Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

Mar 29, 2008 | Toshiba SD-3980 DVD Player

2 Answers

Disc Error


Simple issue, the lead laser cannot read any data, for better result please try to check with the DVD shop.


Hope you like my solution please rate me solved.

Best regards,


Philip

Nov 17, 2007 | Toshiba SD-3980 DVD Player

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