my internet comection was lost and ca`t get it back
Comments:
Jan 31, 2009
- OK, this is what happened. I have a broadband connection, cable directly connecting to my computer (HPPavilion with XP). Yesterday, while I was on Windows Messenger, I received a virus so I ran this software to get rid of it. Fine, it was deleted but I lost internet connection. I tried to reconnect the wire, boot the computer, and everything else but no internet. However, my network connections tab says I have "Local Area Connection, Connected, Firewalled VIA Rhine II Fast Ethernet" There is nothing wrong with the cable because when I plug it into my laptop, it works fine. Today, strangely enought it came on for a few min. but now it`s gone. Do you think you can help me to get it back to the prior condition?
For that, there's really nothing wrong with it. So the problem there is, your internet provider. Contact the Customer Care Channels like your Residential Hotline. They're maybe doing a system maintenance. If you check your power,link,data and ethernet blinking from your modem/router, so there's nothing wrong with it. You can also try to go to the Run command. Type "cmd" then a command prompt will open, e.g. type "ping www.yahoo.com" , if there are 4 replies stating that you don't have a loss, then they're doing probably a system maintenance. Just contact your internet provider (Customer Care) for further info about there system.
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