Question about HP iPAQ Connection Wizard (fa339a)

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My internet comection was lost and ca`t get it back

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  • bcm4856 Jan 31, 2009

    OK, this is what happened. I have a broadband connection, cable directly connecting to my computer (HPPavilion with XP). Yesterday, while I was on Windows Messenger, I received a virus so I ran this software to get rid of it. Fine, it was deleted but I lost internet connection. I tried to reconnect the wire, boot the computer, and everything else but no internet. However, my network connections tab says I have "Local Area Connection, Connected, Firewalled VIA Rhine II Fast Ethernet" There is nothing wrong with the cable because when I plug it into my laptop, it works fine. Today, strangely enought it came on for a few min. but now it`s gone. Do you think you can help me to get it back to the prior condition?

  • Jarish Castañeda
    Jarish Castañeda May 11, 2010

    Have you tried repairing it?


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For that, there's really nothing wrong with it. So the problem there is, your internet provider. Contact the Customer Care Channels like your Residential Hotline. They're maybe doing a system maintenance. If you check your power,link,data and ethernet blinking from your modem/router, so there's nothing wrong with it. You can also try to go to the Run command. Type "cmd" then a command prompt will open, e.g. type "ping" , if there are 4 replies stating that you don't have a loss, then they're doing probably a system maintenance. Just contact your internet provider (Customer Care) for further info about there system.

Posted on Feb 01, 2009

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