Question about RIM BlackBerry 8700c Cellular Phone

1 Answer

My blackberry 8700 will not come on completely. first - white screen comes up, following with the hourglass., then black screen comes up and LED ligt flashes red and then shuts off and then repeats.,.etc......

Posted by on

  • tazhall Mar 09, 2009

    My Blackberry 8700c does the same thing. the problem with the posted solution is that in order tp load new firmware, the device has to fully power up and that is the problem we are having....the device will not power up long enough for device manager to recognize it.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 164 Answers

Hi Sam,

It is normal for Blackberry to load all its applications which takes few mins. However in your case the BB shuts off. I would suggest downloading the latest Device Firmware from www.Blackberry.com, and update your device with that firmware to your Device using the Desktop manager on your PC.

If not firmware then, check your device battery..

I hope this helps,

Thanks.

Posted on Mar 07, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My bb screen is all white and I cannot turn it off as well. Please help


Hello

First of all what you need to do is to perform a reset on your BB by hitting ALT+RIGHT SHIFT+DEL your blackberry will reset itself. It will go black for about 2 to 4 seconds then you will see the famous blackberry hourglass. Be patient and in about 2 to 5 minutes your blackberry will reset.
ALT+RIGHT SHIFT+DEL can be used for continuous hourglass issues, JVM Error 200 "White Screen" to name a few.

If that does not work then you should perform a battery pull by just pulling out the battery out of the phone while it is on this is also a reset option.

Go to your service providers website, download the software from there, and then install it on your pc. Once done, delete the vendor.alx(xml file) file, open Desktop Manager (DM), connect the BlackBerry, and follow instructions

Apr 20, 2011 | Computers & Internet

1 Answer

The screen whites out n only way to get it back is take battery out n let it start back up


Hi there

Whenever your screen goes white again just hit the ALT+RIGHT SHIFT+DEL your blackberry will reset itself. It will go black for about 2 to 4 seconds then you will see the famous blackberry hourglass. Be patient and in about 2 to 5 minutes your blackberry will reset.

Try freeing up some space on your blackberry by deleting some unecessary files and do not run too many applications at once.

Oct 11, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

There is an hourglass on the screen and the phone will not work.


Remove the back cover and remove and reseat the battery. Allow a few minutes for it to boot back to your main screen.

Then, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.

Jan 14, 2010 | RIM BlackBerry 8700

1 Answer

Phone turns into a white screen with hourglass in the middle then shuts off. happens several times a day.


Hi it is because the BlackBerry Pearl 8100 smartphone cannot initialize the BlackBerry Device Software or there is a corrupt operating system file.
To resolve this issue, reload the BlackBerry Device Software on the BlackBerry Pearl 8100 smartphone.
To perform an installation of the BlackBerry Device Software using BlackBerry Desktop Manager version 4.5 to 5.0, perform the following steps:
1) Open BlackBerry Desktop Manager. 2) Connect the BlackBerry smartphone to the computer and open the BlackBerry Desktop Manager. 3) Double-click Application Loader.
4) Click Start under Update Software to start the installation process.
5) Type your BlackBerry smartphone password, if prompted, and click OK.
6) Select Options under Device Software Options.
7) Select the check boxes next to the names of the applications to be loaded, and then click Next.
8) Click OK > Next > Finish.
9) When the process has completed, the message The loading operation was successful will appear.
10) Click Close to return to the BlackBerry Desktop Manager.
I hope this information will be helpful to you.

Nov 21, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Curve with white screen with hourglass and red light on


If the flipping hourglass stays for longer than 2 min our Blackberry may just need a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry to factory settings.Download the Blackberry Desktop manager and run the application loader. Make sure you check to delete old applications in advanced tab. Carefully all you datat will be wiped.

Aug 20, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

BLACKBERRY 8700 HOURGLASS HELP


If your hourglass of death is occuring after a hard reset - Battery pull. It suggests a software issue.

You will need to reload your software, using desktop manager.

Mar 07, 2009 | RIM BlackBerry 8700g Cellular Phone

1 Answer

Hourglass comes on 5-6 times a day and screen goes black


You probably need to update your software to the latest version. You can download it from your service provider or from RIM: www.blackberry.com

Dec 31, 2008 | RIM BlackBerry Curve 8310 Smartphone

6 Answers

Reset blackberry 8700


my blackberry 8700g on/off ligt red

Apr 16, 2008 | RIM BlackBerry 8700c Cellular Phone

Not finding what you are looking for?
RIM BlackBerry 8700c Cellular Phone Logo

Related Topics:

351 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...