Question about Samsung RS2578BB Side by Side Refrigerator

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Ice maker refuses to work

I'm haveing a hard time figuring out why my ice maker only works when it feels like it! It seems to happen when the power goes out and we reset it then we never know when or if it will work? What do I need to do when the power goes out to get the ice maker to work again?

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  • Anonymous Dec 23, 2007

    ice maker quit working

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1 Answer

Try unplugging your unit that is what i tried and it started working normal again. i left it unpluged overnight though on the water pump

Posted on Jul 31, 2007

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Posted on Jan 02, 2017

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When was the last time you cleaned it by running ice machine cleaner through it. After a period of time algea, or slime will form on the chill plate where the ice is made. Sometimes its invisible to the eye, but it doesn't mean its not there. When this happens the machine will freezse the water, and when the ice tries to slide forward to the cutting grid, it catches on the chill plate. There are no sensors in the machine to tell it that this is happening and so the machine moves forward and starts running more water across the plate, which in turn runs across the ice caught on the chill plate melting it and using it as a ramp to fall into the bin melting the ice there as well. So, try cleaning it before taking any further steps, then if the problem persist feel free to get in touch.

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OUR ADMIRAL ICE MAKER HASNT DROPPED ICE IN ABOUT 2-4 HRS. WE ALWAYS ADJUST THE ARM MANUALLY WHEN NEEDED AS THERE SOMETIMES IS SOME ICE CUBE BUILD UP. THAT DOSENT SEEM TO BE THE PROBLEM NOW. THE TRAY IS...


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I have the same model. This has happened to me several times (usually when the door was kept ajar without notice).
Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!

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I have the exact same problem. If you figure out what happened, and why we are not getting any ice, please let me know. I can be reached by e-mail at Hengels@ameritech.net. I would greatly appreciate any assistance you can offer to get the ice maker working again.

Thank You in Advance,
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