Re: WHAT DO I DO WHEN THERE IS A VIRUS IN THE PHONE
You may update the phone software through nokiaindia.com so that the entire phone memmory will be formated and in the same time you have to format your memmory card also.Then avoid setting blue tooth connections as secure since most of the virus speads through blue tooth
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check whether your battery locks perfectly or not(if not use a piece of paper to tighten it
Put a piece of paper like this
If problem persists
Try the following
*scan the phone and memory card from updated anti virusif persists*Restore your phone To restore Goto Settings>Restore Factory settings>Default code will be12345
At last.......problem continues.....
You need to flash your phone
To flash you need
*USB cable compatible with your handset
*PC suite of your handset
*Internet connection(Min speed 1Mbps)
*Install the PC suite
*Connect to USB
*Open the PC suit
*Select UPDATE PHONE SOFTWARE(dowload the Nokkia Software updater by selecting this option)
*Install the "NOKIA Software Updater"
*Select Update**....(It takes 10-30 Mins)
**Please don't disconnect while updation process
Don't Forget to rate
Install and run a scan with the program, remove any found infections
This will remove most malware/adware on your computer. As a precautionary measure I would also recommend running a virus scan. If you do not have an anti-virus software on your computer, I would recommend any of the following (they are all free and effective) :
If the problem still persists after both an anti-malware and anti-virus scan I would recommend taking it to a local computer repair shop for further examination. Persistent and random pop-up ad's are the first sign of a virus/malware infection. You don't want to wait till it's too late!