At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I don't know anything about cell phones. I have an at&t sony ericsson that when I have had for several years. I turned it on and it says Inactive Smart Chip. I don't even know where or what that is. Help!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
go to a company store that your phone works with and tell them you would like an unlock code so you can use the phone abroad they should help you without a problem
If your phone is a Cingular or AT&T branded Sony Ericsson Z525 and your Smart chip is from another cell company, you might have to get your phone unlocked. If it is from another AT&T phone, it should fit right in and power up. I know this might sound dumb, but always be sure the words "smartchip" are facing out with the little corner notch on the chip in the upper left when looking at the back of the phone. Hope this helps. -Mike
The first thing to try is cleaning the contacts for the smart chip, on the phone and the chip itself. Use a little rubbing alcohol on cotton buds and be careful you don't bend the contacts in the phone. If that doesn't remedy the problem, get your service provider to give you a new chip. They should be willing to give you one for free. If that doesn't fix it, then it is probably a phone problem. You may go to your service provider or any nearest mobile phone repair shop to have it fixed. You may also have the phone replaced if your budget allows it.
You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.
I have the same problem since I got O2 to block my phone when i lost it. Now it's found it says "Inactive SIM", even though the SIM works in other phones.
I found directions to check it's fit and that worked. Thanks for the help.
×