Check to make sure the right face came with your unit, I had an alpine once that did the same thing when I accidentally grabbed my friends face plate. Everything worked but the LCD. Check the model numbers to compare
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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The device has an on/off toggle switch and four control pushbutton switches (left ro right) are: 1. Menu (FM Radio or MP3 Player) select 2. Play/Hold 3. Back/Previous 4. Forward/Next
Inputs and output are: 1. 1/8" External Source Input Jack 2. Micro SD Slot 3. Mini USB 5v External Power Input 4. 1/8" Headset/Output Jack 5. USB Memory Card/USB Cable Input/ (Right Side)
Menu switch has two functions, MP3 Player and FM Radio as indicated by
the display. If the Play/Hold switch is pushed in and held for a few
seconds the radio will automatically sweep and put the available local
stations in memory. The back and forward switches are used to select the
desired station. The display indicates station channel number and
broadcast frequency (MHz).
In the MP3 Player function Menu
function the Play/Hold Switch starts and stops the player. Back and
Forward switches select the previous or next track. Simple as that. The
player automatically plays the next file if left alone unless the
Play/Hold switch is pressed. The display indicates file number and play
time. No other functions, like folder selection, were found. If a 5v dc
supply is connected to the Mini USB connector the battery will remain
charged and it can be used as a small table radio/player. No tests were
made to see how long it would operate on its internal battery.
sound is good and better than expected for a device its size. Enough
sound output to hear it in any part of an small house (With some
distortion of course). The volume is controlled by holding the forward
or back switches in for a couple of seconds and it will switch to volume
level control. The display is LED rather than LCD and easier to view.
It is on continuously when the player is working with the charger
is your radio come with remote control? you can confirm other function with remote control, if still working, then most likely the face plate connector connection is loose, you have to dismantle the radio out from car, and then open out the side screw secure the face plate to radio body, Unplug the face plate out from body and re assemble back to test.
There is a fine ribbon cable that links both the main unit and the face plate. Due to the constant movement of opening and closing some of the conductive tracks develop cracks. That is the reason why when it closes half way it looses contact and the motor stops turning. The display illumination track must have completely broken. You will need professional help to replace it because its a little complicated to access this ribbon cable.Will cost you about 15$ plus labor.