Question about Dell 946 All-In-One InkJet Printer

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Can't scan from my Dell AIO 946

The printer says it's trying to download an application then just says it failed and won't scan pics...

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  • kiltboy757 Feb 05, 2009

    same proble, cant download the applicvation to scan multiple pages

  • amisan Feb 10, 2009

    same issue...only one month ago it was working!

  • Anonymous Feb 20, 2009

    Same problem say's it's downloading applications for ages then fails with a can't retreive applications message. Was working a while ago and nothing changed but it just stopped working!!!!

  • bbep Mar 01, 2009

    I have the same problem. I've never had any trouble scanning, but suddenly the scanner (Dell AIO 946) won't scan. It goes thru the usual setup to scan, but after a long wait tells me that it can't retrieve the applications list for scanning.

  • Anonymous Mar 05, 2009

    WILL NOT SCAN

  • Anonymous Mar 15, 2009

    I have the same problems listed on this page, but mine has been since I got this printer. I have already re installed the software, and followed the manual, but no success.

  • amisan May 11, 2010

    Thanks bbep for trying but I have done the same atleast 3 times with no success! Any other suggestions would be helpful!

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OK, I can't believe I'm actually solving anyone's problem, but, this is what solved it for me. Following the instructions in my 946 AIO Owner's Manual, on page 87, there is a heading called Removing and Reinstalling Software. It says if your printer is not working correctly or if communication error messages appear, you can remove and reinstall the printer software. I did just that and my scanner is now back in service!!!! Hope this helps.

Posted on Mar 02, 2009

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I've had the same problem off and on, but found that I could scan if I used the All-in-One Center program on my computer rather than on the 946 itself.

Posted on Mar 09, 2009

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1 Answer

Dell AIO Printer 946 I can't print a word document in black and white. When i click on printing preferences, it doesn't allow me to click on " print in black and white" Please help


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Download the software directly from this site http://download.cnet.com/Dell-AIO-Printer-946/3000-2116_4-109339.html This will work for the MAC apple system as well. This site has free software so do not be concerned with paying once you see what you need.

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How do I scan multiple pages into one document on Dell 946 AIO


You would have to do that on your PC. You can cut and paste images.

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I need specific instructions on my aio 946 to scan


You can consult the User Manual about this Issue Here
Regards,
Waqar.

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This is your driver causing the problem. If the download was for several printers you can try to reinstall the driver manually for your specific printer. If the driver was supposed to be for your specific printer then dell has put out a bad driver which they do sometimes. You can try alerting them through their forums,their customer support, or call them and once they know they have a problem, they're usually pretty quick to fix it.I would try uninstalling and reinstalling the driver first though sometimes they don't install right if the computer is under a heavy load.

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2 Answers

I lost the software disc to set up computer with printer


Your drivers are here.
http://www.yournewdriver.com/Dell_AIO_Printer_946_2757.htm



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1 Answer

How di I scan using my 946 dell printer


Original Maual can be downloaded from http://support.dell.com/support/edocs/systems/prn946/en/index.htm Using Your Computer 1. Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 946.
2. Select Dell All-In-One Center.
3. The Dell All-In-One Center opens.
4. From the Send scanned image to: drop-down menu, select the program you want to use.
5. Click See More Scan Settings to customize your scan.
6. When you finish customizing your settings, click Scan Now.
7. When the printer completes scanning document or image, a file containing is created in the selected application.

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3 Answers

Dell 946 AIO printer won't stop beeping after firmware update attempt


Same thing happened to me....yesterday I went online at www.dell.com to download the latest firmware & driver for my Dell 946 Printer. After downloading the firmware the printer went haywire and is rendered useless. It emits beeps and the green power light will stay lit then flash every 3 seconds or so. There is no read-out on the lcd display.
I phoned Dell only to be told I should not have downloaded the firmware and that Dell does not recommend downloading firmware. If that is the case then why is the firmware listed on the Dell site with instructions to do so? I was advised that no support could be offered because the printer is out of warranty and was told to uninstall the printer and re-install. I have tried everything, including uninstalling printer, unplugging printer, etc. and nothing has helped. I have researched online and note that this is a recurrent problem. This problem is noted in the forums section of Dell.com - I have followed directions listed in the forum section of Dell.com as noted (see below websites) but this has not fixed the problem....

http://en.community.dell.com/forums/p/19261215/19444405.aspx?c=us&l=en&cs=RC1009777&s=fed

http://en.community.dell.com/forums/t/19167220.aspx?c=us&l=en&cs=RC1009777&s=fed

http://en.community.dell.com/forums/p/19256007/19422649.aspx

http://www.fixya.com/support/t416532-dell_946_aio_printer_stop_beeping_after

http://help.com/post/233917-dell-aio-946-printer-help

Since this seems to be a known problem and the problem is actually caused by downloading firmware from the Dell site I feel it is an injustice not to offer some type of support to rectify the problem. I have always bought Dell products and advised others to do so, but with this problem I feel that I will be changing my brand that I purchase.

I will be contacting Consumer Reports - I feel this warrants some type of recall!!

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