Question about Teac (DW224E/S) CD-RW/DVD-ROM (Combo) Burner

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Teac DW-224E CD-rw/ DVD rom in Toshiba Satellite Pro M15-405

I was downloading CDs to iTunes and the disk drive quite reading. Now it will not read anything and the light on the drawer is always yellow. I went to My Computer and the drive shows as the "D" drive but does not show anything in it when a cd or dvd is in the drive. Is there a way to test this drive other than putting a disk in the tray?

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Hello konagold, Yes there may be some ways to test it. Let's try the following. When you open your laptop, open the cd rom's tray and check to see where the lens mechanism is positioned. Normally it should be near the main central motor. Try to turn off the laptop, but leave the tray opened. When the laptop is turned off, use one one hand to move the lens assembly away from the main motor. Move it to the middle of the distance from the center to the edge. Carefull not to touch the lens when you do this. Now place a bootable cd (like the ones that come with your operating system or anything else you can find) and start the laptop back again and instruct it to boot from the cd-rom. It should make it try to boot from there. If this fails, the cd-rom is indeed damaged and most likely will need to be replaced. You may try to clean the lens assembly but I can't be sure this will help, based on your problem. Please run these instructions first, then reply to me in order to see what's next to do. Bogdan

Posted on Jul 31, 2007

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