Question about HP Scanjet 3770 Flatbed Scanner

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Scanner 3770 hardware problem

I am using my scanner about 2 years, it is working properly. But after I changed the scanner location from one place to another, it is not working. When I am trying to scan an image from scanning wizard, the carriage is just little come forward and go back , after that the below messege is appreaing. MSG: The current picture could not be copied. To copy this picture, click "Try again" To stop copying, click "Cancel". Many times I clicked Try Again but the above message appears again and again. I also tryed to scan from Microsoft office documet scanning but the below message is appearing. The scan failed because of a scanner hardware error. Feeder may be jammed. Please correct the error and scan again. I will appreciate your help in this regard. Thanks

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Re: Scanner 3770 hardware problem

Hi, it is possible that your scanner has a transport locking lever or knob underneath which might have been keeping the carriage locked in place. Try checking and release if there is one. Hope this works for you. Pls post again how things turn up. Good luck and kind regards.

Posted on Jul 30, 2007

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